Customer Support Information - JVC GZ-MS120AU Manuel D'utilisation

Folder Structure and Extensions
Recording medium
[DCIM]
[XXXJVCSO]
[SD_VIDEO]
[MGR_INFO]
[PRGXXX]
[PRGXXX.PGI]
[MOVXXX.MOD]
[MOVXXX.MOI]
[PRGXXX]
[EXTMOV]
[MOV_XXX.MOD]
[PRIVATE]
* Information such as the date and time of recording, recorded with the video file.

Customer Support Information

Use of this software is authorized according to the terms of the software licence.
JVC
When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide Service
Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this software, please have
the following information ready.
•
Product Name, Model, Problem
•
PC (Manufacturer, Model (Desktop/Laptop), CPU, OS, Memory (MB), Available Hard Disk Space (GB))
Please note that it may take some time to respond to your questions, depending on their subject matter.
JVC cannot answer questions regarding basic operation of your PC, or questions regarding specifications
or performance of the OS, other applications or drivers.
Pixela
Region
USA and Canada
Europe (UK, Germany, France,
and Spain)
Other Countries in Europe
Asia (Philippines)
China
Homepage: http://www.pixela.co.jp/oem/jvc/e/index.html
Please check our website for latest information and downloading.
Contains the still image folders.
Contains the video file folders.
Management information* for the media as a whole
Management information*
Video file
Management information* for the video files
Video file which management information is corrupted.
Contains management information files of event and/or DVD
creation information for the files taken with the camcorder.
,
Error Message
Language
English
English/German/French/Spanish
English/German/French/Spanish/
Italian/Dutch
English
Chinese
X = number
Phone #
+1-800-458-4029 (toll-free)
+800-1532-4865 (toll-free)
+44-1489-564-764
+63-2-438-0090
+86-21-5385-3786