Troubleshooting; Playback - Onkyo BD-SP353 Mode D'emploi

Troubleshooting

Incorrect operation is often mistaken for trouble or malfunction. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Inspect the other components and electrical appliances being used. If the
trouble cannot be rectified even after checking the points below, ask your nearest Onkyo
authorized service center or your dealer to carry out repair work.

Playback

Problem
• Disc does not play.
• Disc tray opens
automatically.
No picture is displayed
or the picture is not
displayed properly.
Playback stops.
38
Check
Is the disc one that is playable on
this player?
Is the file one that is playable on this
player?
Is the disc scratched?
Is the disc dirty?
Is there a piece of paper or sticker
attached to the disc?
Is the disc properly set in the disc
tray?
Is the region number correct?
Is the HDMI cable properly
connected?
Is the HDMI cable damaged?
Is the input setting on the connected
TV or AV receiver or amplifier right?
Is the output video resolution
properly set?
Is the player connected with an
HDMI cable other than a High Speed
HDMI /™ cable (with a Standard
®
HDMI /™ cable)?
®
Is a DVI device connected?
Is HDMI Color Space properly set?
• Playback may stop if the unit is subject to shocks or set in an unstable place.
• Playback may stop when a USB device is connected or disconnected during
playback. Do not connect or disconnect USB devices during playback.
Remedy
Check whether the disc is one that can
be played on this player (page 7).
• Check whether the file is one that can
be played on this player (page 9).
• Check whether or not the file is
damaged.
It may not be possible to play scratched
discs.
Clean the disc (page 37).
The disc may be warped and unplayable.
• Set the disc with the printed side facing
up.
• Set the disc properly in the depression
in the disc tray.
See About region numbers on page 8
for the region numbers of discs that can
be played on this player.
• Connect the cable properly according to
the connected devices (page 13).
• Insert the cable firmly and all the way in.
If the cable is damaged, replace it with a
new one.
Read the operating instructions of the
connected components and switch to the
proper input.
Use HDMI to switch to a resolution at
which the video and audio signals are
output.
Connect the player to the TV using a
High Speed HDMI /™ cable.
®
The picture may not be displayed
properly if a DVI device is connected.
Change the HDMI Color Space setting.