Ordering Accessories; Warranty And Support - Philips HD5416 Mode D'emploi

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8
11 Empty the jug (Fig. 10).
Note: repeat step 9, 10, 11 until the water that comes out of the appliance no longer tastes or
smells of vinegar.

Ordering accessories

To buy accessories or spare parts, visit www.philips.com/parts-and-accessories or go to your Philips
dealer. You can also contact the Philips Consumer Care Center in your country (see the international
warranty leaflet for contact details).

Warranty and support

If you need information or support, please visit www.philips.com/support or read the international
warranty leaflet.
Recycling
- This symbol means that this product shall not be disposed of with normal household waste
(2012/19/EU) (Fig. 21).
- Follow your country's rules for the separate collection of electrical and electronic products. Correct
disposal helps prevent negative consequences for the environment and human health.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If you
are unable to solve the problem with the information below, visit www.philips.com/support for a list
of frequently asked questions or contact the Consumer Care Centre in your country.
Problem
The appliance does not work.
Water leaks out of the appliance.
The appliance takes a long time to
brew coffee.
The appliance produces a lot of noise
and steam during the brewing process.
Coffee grounds end up in the jug.
The coffee is too weak.
The coffee does not taste good.
Solution
• Plug in and switch on the appliance.
• Make sure that the voltage indicated on the appliance
corresponds to the local mains voltage.
• Fill the water tank with water.
• Do not fill the water tank beyond the MAX level.
• Descale the appliance.
• Make sure that the appliance is not blocked by scale. If
necessary, descale the appliance.
• Do not put too much ground coffee in the filter.
• Make sure you put the jug on the hotplate with the
spout facing into the appliance (i.e. not pointing
sideways).
• Use the right size of paper filter (type 1x4 or no. 4).
• Make sure the paper filter is not torn.
• Use the right proportion of coffee to water.
• Make sure the paper filter does not collapse.
• Use the right size of paper filter (type 1x4 or no. 4).
• Make sure there is no water in the jug before you start
to brew coffee.
• Do not leave the jug with coffee on the hotplate too
long, especially not if it only contains a small amount of
coffee.