Guarantee Conditions; Loss Of The Guarantee - Tecno-gaz PURA Mode D'emploi

GUARANTEE CONDITIONS

1) DURATION: the product is covered by a 12-month (twelve) guarantee.
2) EXCLUSION: the guarantee excludes:
a) faults originating from non-performance of scheduled maintenance and due to negligence or
improper use of the product by the User;
b) periodic checks and maintenance;
c) repair or replacement of parts subject to wear that are fragile or have an unpredictable life, unless
they prove faulty at the time of their delivery;
d) faults caused by personnel or originating from technical personnel transfer and transportation;
e) faults or damage originating from improper use or operating errors;
f) faults or damage originating from contamination in the water and air infeed systems, extraordinary
chemical agents or electrical events;
g) faults or damage originating from the use of detergents, disinfecting agents, sterilizing fluids or
processes that are not described explicitly in the instruction manual for operation and maintenance;
h) natural color change of plastic components.
3) INSTALLATION AND TESTING REPORT: an essential prerequisite for guarantee validity is the return of
the installation and testing report after all its sections have been filled in by the User and the Fitter.
report must be returned within 15 days after installation, otherwise the guarantee becomes null and void.
4) LIMITS: the guarantee entitles its holder to repairs or replacement of faulty components free of charge.
The right to replace the entire machine is excluded. As for components either applied or added to TECNO-
GAZ products or by third parties, having their own guarantee certificate, the conditions, limits and exclusions
indicated in the relevant certificates apply.
Under no circumstances shall carrying out of one or more than one repair during the guarantee term change
the guarantee expiry date.
5) CLAIMS: in the event of the Purchaser making a claim relating to the application of the guarantee and the
quality or conditions of the delivered equipment, the said Purchaser shall in no way suspend and/or delay
payments.
6) DISPUTES: if a dispute arises on the application and interpretation of this Certificate of guarantee, the
Court of PARMA (Italy) shall be the court of jurisdiction, regardless of the location in which the purchase
agreement was stipulated.
7) DEROGATIONS: any special derogations from the guarantee terms described in this section shall not
imply the granting to the Purchaser of any right and shall be considered as granted for a specific case only.
8) MISCELLANEOUS: for any other issue, which is not covered by this Certificate of Guarantee, the rules
described in the Civil Code and existing relevant Laws in the Republic of Italy apply.

LOSS OF THE GUARANTEE

The guarantee becomes null and void in the event that:
a) the equipment presents damage caused by a fall, exposure to flames, liquid spillage, natural events, bad
weather conditions or by any other cause that is not due to manufacturing defects;
b) installation has not been performed in line with TECNO-GAZ instructions and by authorized personnel;
c) the equipment is repaired, modified or tampered with by the Purchaser or by non-authorized third parties;
d) when asking for an intervention under guarantee, the product serial number has been removed, deleted,
counterfeited, etc.;
e) the installation and testing report is not returned suitably filled in and signed within 15 days from
installation;
f) the Purchaser suspends and/or delays payment of amounts due, for any reason whatsoever, relating to
the purchase and/or maintenance of the equipment;
g) scheduled periodic maintenance or any other instruction envisaged in the manual for operation and
maintenance is not carried out.
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