Before Calling Your After Sales Service - VESTEL VEKF2015 Guide D'utilisation

PART 5.

BEFORE CALLING YOUR AFTER SALES SERVICE

If your refrigerator is not working properly, it may be a minor problem, therefore check the
following.
The appliance does not operate,
Check if;
• There is a power failure,
• The mains plug is not properly plugged in, or is loose
• The thermostat setting is on position "•",
• The socket is defective. To check this, plug in another appliance that you know which
is working into the same socket.
The appliance performs poorly;
Check if;
• You have overloaded the appliance,
• The doors are not closed perfectly,
• There are not enough ventilation ducts on the kitchen unit as mentioned in the
Installation Manual.
If there is noise;
The cooling gas which circulates in the refrigerator circuit may make a slight noise (bubbling
sound) even when the compressor is not running. Do not worry, this is quite normal. If
these sounds are different check if;
• The appliance is installed firmly as described in the Installation Manual.
• The objects on the appliance are vibrating.
If there is water in the lower part of the refrigerator;
Check if;
The drain hole for defrost water is not clogged (use defrost drain plug to clean the drain
hole).
If your fridge is not cooling enough;
Your fridge is designed to operate in the ambient temperature intervals stated in the
standards, according to the climate class stated in the information label. W e do not
recommend operating your fridge out of stated temperatures value limits in terms of
cooling effectiveness.
Climate Class
T
ST
N
SN
EN - 33 -
Ambient Temperature (°C)
Between 16 and 43 (°C)
Between 16 and 38 (°C)
Between 16 and 32 (°C)
Between 10 and 32 (°C)