Troubleshooting; Frequently Asked Questions - DigiSender DGXDSDV112 Mode D'emploi

DGXDSDV112 - DigiSender® XDHDMI - Single Input HDMI AV Sender System

Troubleshooting

Frequently Asked Questions

Q. I can only watch the same channel as the lounge, is that right?
A. That is correct. This is because your Satellite receiver, Cable box or Freeview box is only able to
output one channel at a time.
Q. The Remote Relay is intermittent or not working, how can i fix it?
A. Most of the time this is due to one of two things:
1. Make sure the IR Emitter cable does not run directly under or over your source equipment. Most
Satellite receivers, Cable boxes and Freeview boxes have built-in Hard Disk Drives that can put out
quite a bit of Electro Magnetic Interference when in use.
2. Ensure that the IR Emitter is positioned correctly. It should be positioned with the face of the IR
Emitter pointing directly at the IR Sensor on your Satellite receiver, Cable box or Freeview box.
2" - 4" away is usually best. It is often easiest to set up the Remote Relay system with the aid of a
friend. Get them to try and change channels from the receiving location, while you wave the IR
Emitter around in front of the source equipment. When either of you see the channels change, you
know that is the right place for the IR Emitter.
Q. My picture is jerky, how can I solve this?
A. This is an indication of poor Frame Rate. Put the system into Dignostics Mode (see page 08 - 10) and
check the Signal Level. Try adjusting the position of the antenna on both the DigiSender®
Transmitter and Receiver whilst another person monitors the Signal Level.
Please read the instructions carefully prior to installation
ENGLISH (EN)
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