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Cover open!
If you open the rear cover while
Powering off.
the power is on, this message
displays and the power turns off
automatically. Always turn the
power off before opening the rear
cover.
Motor error!
An error occurred in the motor
operation. Turn the power off,
then turn it back on. If the same
message appears, turn the power
off again and contact Epson for
technical support.
Resetting the printer
The printer may stop functioning due to
static electricity or other causes. If your
printer does not function normally (for
example, the power doesn't turn on/off or
the display is distorted), reset the printer by
following the procedure below.
Warning: Resetting your printer will erase all
saved labels and formatting and return your
printer to default settings.
1. Press the
power button to turn the
P
printer off.
2. Press and hold
3. When a message appears, press
cancel, press any other button).
The printer will be reset.
Epson Technical Support
Visit epson.com/support (U.S.) or epson.ca/
support (Canada) where you can view
manuals, get FAQs, or e-mail Epson.
To speak with a support specialist, call:
(562) 276-7245 (U.S.) or (905) 709-2567
(Canada), 6
to 8
AM
through Friday, and 7
Days and hours of support are subject to
change without notice. Toll or long distance
charges may apply.
+
, and press
, Pacific Time, Monday
PM
to 4
, Saturday.
AM
PM
Epson Technical Support
.
P
(to
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