Troubleshooting - Ogawa OG5500 Manuel D'instruction

TROUBLESHOOTING

This massage chair is controlled by a microcomputer and is thus susceptible to power surges of +10 to -15%.
The following situations may arise in the event of a power surge:
The massage chair is connected to the power
supply but is not functioning
The remote control works but the massage chair
is not functioning
Both the remote control and the massage chair
are not functioning
If you continue to have problems, please read the warranty card and contact the Ogawa service department.
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1. Check to see that the plug is properly connected
and working
2. Ensure the massage chair switch is in the 'I'
position
Possible overheating due to prolonged use. Turn off
the power for at least 30 to 50 minutes
1. Ensure the chair is plugged into a working outlet
2. Turn the power OFF and ON again
PRODUCT CARE AND STORAGE
1. Storing the Massage Chair
• Wipe off dust and dirt from the massage chair with a dry, soft, clean cloth.
• Keep the massage chair clean and away from places of high humidity.
• If the massage chair is not to be used for a long period of time, cover the massage chair with a dust cover
and unplug its power plug from the electrical outlet.
Caution
• Do not store the massage chair in dierct sunlight or in places of high temperature. This may
cause the color of the upholstery to fade.
• Do not allow the massage chair to remain in contact with vinyl or wallpaper for extended
periods of time as this could lead to discoloration.
2. Cleaning the Massage Chair
• Before cleaning, ensure that the main power switch is off and the power plug is disconnected from the
electrical outlet.
• Wipe off dust and dirt from the massage with a dry, soft, clean cloth after each use.
• This product can be cleaned thoroughly with a slightly damp cloth.
• Do not iron the upholstery.
• Do not wash the upholstery using a home washing machine as this may result in deterioration of the
upholstery's quality.
Caution
• Do not use abrasive cleaning agents like benzene or thinner to clean the massage chair. This
may cause the upholstery to fade.
3. Cleaning the Controller
• Use only a clean, dry cloth to clean the controller.
Caution
• Do not use a wet cloth to clean the controller. This may result in malfunction.