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4.
Guarantee conditions
4.1. Guarantee
The original invoice will serve as your proof of guarantee for the legal two
year guarantee. This guarantee does not affect the buyer's rights by virtue
of the national legislation regarding the sale of consumer goods.
This guarantee is only valid if the DOME®'s installation and maintenance
have been carried out in accordance with the applicable standards
and regulations and instructions for the installation, use, maintenance
and cleaning of the product, by qualified people who satisfy the legal
requirements.
The guarantee term will commence from the date the goods were
delivered.
Any replacement or repair will principally be done for free, but the
shipping costs will be at the buyer's expense, unless agreed otherwise.
Any defective goods will be sent to Heatsail by the buyer, once Heatsail
has granted its written permission to do so. Heatsail will not award any
compensation for any direct or indirect damage resulting from, or relating
to, using the product.
No compensation will be awarded for the period during which the product
isn't working.
The replaced parts will be guaranteed for the remainder of the guarantee
period, from the date the goods are delivered.
4.2. Guarantee exclusions
The conditions for activating the guarantee were not met.
The parts appear to be defective as a result of negligence or inappropri-
ate use or incorrect maintenance.
The installation has not been carried out in accordance with the legal stan-
dards and not in accordance with the instructions provided in the user
manual.
Any damage caused as a result of weather conditions, chemical and
electrochemical reactions, improper use, natural disasters, electrical dis-
charge, fire, a defective electrical installation, modifications or mishandling
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Heatsail DOME®
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