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Problem
Dirt comes out through
the soleplate.
The iron does not
produce any steam.
The ironed garment
turns dark and/or
sticks to the soleplate.
The soleplate turns
brown.
The appliance makes
a pumping sound.
Loss of pressure
during ironing.
Water spots appear on
the garment during
ironing.
Water spots appear on
the garment during use
of the "pulseSteam"
function.
The hose gets hot
during use.
Water leakage from
the boiler.
The iron does not stop
steaming after placing
it on the pad (2).
If the above does not solve the problem, get in touch with an authorised technical service.
20
S I E ME NS
Possible causes
• There is a build up of scale or
minerals in the steam tank.
• Chemical products or
additives have been used.
• The boiler is not switched on
or the water tank is empty.
• The selected temperature is
too high and has damaged
the garment.
• This is a regular consequence
of continued use over a long
period of time.
• Water is being pumped into
the steam tank.
• The sound will not stop.
• Steam release button has
been activated for too long a
period of time, that is, it has
been pressed too frequently.
• May be caused by steam
condensed on the ironing
board.
• Water spots are caused by
steam condensation in the
hose when cooling down after
use.
• This is normal. It is caused by
the steam passing through
the hose during steam
ironing.
• Filter (4*) located at the side
of the appliance is loose.
• "pulseSteam" function has
been activated by double
click.
Solution
• Use tap water mixed 50% with
distilled or demineralised water. To
prolong the optimum steam function,
mix tap water with distilled water 1:1.
If the tap water in your district is very
hard, mix tap water with distilled
water 1:2.
• Clean the soleplate with a damp
cloth.
• Never add products to the water.
• Set the main power button (12) to the
"I" position (illuminated in red), and/or
fill the water tank.
• Select a suitable temperature for the
material being ironed and clean the
soleplate with a damp cloth.
• Clean the soleplate with a damp
cloth.
• This is normal.
• If the sound will not stop, do not use
the steam generator and contact an
authorised technical service centre.
• Use the steam release button at
intervals. This improves the ironing
result as the textiles will be steamed,
dried and ironed properly.
• Wipe the textile cover of the ironing
board, and iron any water drops to
dry them.
• Water drops stop coming out of the
soleplate after using the
"pulseSteam" function for some time.
• Place the hose on the opposite side
so that you cannot touch the hose
during ironing.
Tighten up the filter.
• Just press the trigger once again and
the iron will stop steaming at once.
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