Samsung VR05R50 Série Mode D'emploi page 7

TROUBLE SHOOTING
In case of mis-function, please refer to the following table.
Problem Possible reason
- The power switch is not turned on
The appliance will not while charging
be charged - The appliance and charging terminals
are not in full contact
- The appliance is covered by wires
on the ground, dropping curtain
fabric or blankets are twined
The appliance gets stuck
- Side brush and brushroll, etc.
get stuck, and the appliance cannnot
run normally
- Robot battery is lower than 20%, and
Not cleaned completely,
it automatically back to recharge
and robot goes to
- Robot cleans a certain place and is
recharge
considered as "Cleaning finished"
No cleaning according - The power switch is not on
to the preset time - Scheduled appointment is cancelled
After the mop holder is
- There's no water in water tank
installed, the appliance
- The appliance base outlet hole
is impermeable
is blocked
- The power switch is not turned on
- Low battery
- wheels are dropped and the three
Appliance does not work
groups of drop sensors are in a
falling state
- There's obstacle a
Applian ce retreats
- Bumper rail is clamped
- This is a symptom caused by
The appliance restart
instantaneous discharge of static
sometimes.
electricity caused by carpet.
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Solution
- Power on the appliance
- Make sure the appliance is fully in contact
with the charging terminal
- The appliance will automatically start the
escape mode. If it is not out of trouble,
it needs manual help
- Clean the windings on the side brush and
restart it. If not, contact the after-sales
department
- Charge the appliance
- Restart the appliance and choose the "auto"
cleaning mode to start the cleaning that may
be more appropriate for your home layout
- Turn on the power switch of appliance
- Reset and make appointment
- Contact the aftersales service center
- Add water
- Clear water outlet and tank filter
- Turn on the power switch
- Charge the appliance
- Place the appliance close to the ground
- Contact aftersales service center
- Clea r the front obstacles
head
- Tap the bumper rail to check for if there's
foreign matter stuck
- The appliance will be normal if it restart
within 3 seconds
TROUBLE SHOOTING
In case of mis-function, please refer to the following table.
Problem Cause
Disconnection
between the mobile
App displays
phone and the
disconnection
equipment
Network connection
Slow App operation
is not so smooth
.
Open Source Announcement
The software included in this product contains open source software.
The following URL http://opensource.samsung.com/opensource/VR_5000_M/seq/0
leads to open source license information as related to this product. This offer is valid
to anyone in receipt of this information.
Troubleshooting Solution
- The mobile phone shall be accessed
- Judge if the mobile phone
to network once again
is accessed to network
- Re-start the router
- Judge if the router works
- Power on the cleaner once again
normally
- Add new appliances into App
- The cleaner is required to
- After system start-up, long press
be powered
" " 3 seconds and release it after
- The WiFi configurations of
a tick sound is heard
the equipment are cleared
- Clear all WiFi configurations of the
- The WiFi password or
cleaner and add household electrical
network is changed
appliances once again for operation
- Network busy - Re-start the router and reduce the
- Poor WiFi signal reception number of access users
of the mobile phone - Check the settings of the mobile
- The network bandwidth is phone itself
not so adequate - Broaden network bandwidth
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