Troubleshooting
BAKING PROBLEM
CAUSE
•
Cakes high in middle with
Oven temperature too high
crack on top
•
Baking time too long
•
Pans touching each other or oven walls
•
Incorrect rack position
•
Pan size too small
•
Piecrust edges too brown
Oven temperature too high
•
Edges of crust too thin
COOKTOP
PROBLEM
POSSIBLE CAUSE
Heating elements
Fuse is blown or circuit
and controls do
breaker is tripped.
not work.
No electricity to
the cooktop.
Heating elements
Improper cookware
do not heat
is being used.
properly.
Heating elements
Heating element
cycle off even
temperature limiters are
when elements
temporarily shutting off
are turned to their
the elements due to
highest settings.
exceeding the maximum
allowable temperature.
Glass ceramic
Under direct or bright
surface is see
lighting, you will
through or
sometimes be able to
appears to be red
see through the glass
in color.
and into the chassis due
to its transparent
quality. You may also
notice a red tint under
these conditions
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SOLUTION
Replace the fuse or reset
the circuit breaker. If the
problem continues, call an
electrician.
Have electrician check
your power supply.
Select proper cookware.
See "Cookware."
If the problem continues,
call for service.
This is a normal operating
condition, especially during
rapid heat-up operations.
The element will cycle back
on automatically after it has
cooled sufficiently.
These are normal properties
of black ceramic glass
panels.
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Troubleshooting
OVEN
PROBLEM
POSSIBLE CAUSE
SOLUTION
Oven is not
No power to
Replace the fuse or reset the circuit
heating
the oven
breaker. If the problem continues,
call an electrician.
Oven control
Make sure the oven temperature
not turned on
has been selected.
Oven door is
Close the oven door. The heating
not closed.
elements turn off when the door is
opened and remain off until the
oven door is closed.
Oven is not
Not using the
Refer to cook charts for recommended
cooking evenly
correct bake ware
rack position. Always reduce recipe
or oven rack
temperature by 25 °F (15 °C) when
position
baking with Convention Bake mode.
Oven display
Power interruption
Turn off power at the main power
stays Off.
supply (fuse or breaker box). Turn
breaker back on. If condition
persists, call for service.
Oven mode and
The oven door
Close the oven door. The oven
temperature
is open.
mode and temperature controls
controls cannot
cannot be set if the oven door is
be set.
open.
Cooling fan
The electronic
The fan will turn off automatically
continues to
components have
when the electronic components
run after oven
not yet cooled
have cooled sufficiently.
is turned off
sufficiently
Oven light is
Light bulb loose
Reinsert or replace the light bulb.
not working
or burned-out.
Touching the bulb with fingers
properly
may cause the bulb to burn out.
Oven light
Door is not
Check for obstruction in oven
stays on
closing
door. Check to see if hinge is
completely
bent or door switch broken.
Cannot
Soil build-up
Wipe lens cover area with a clean,
remove lens
around the lens
dry towel prior to attempting to
cover
cover.
remove the lens cover.
Clock and timer
No power to
Check the circuit breaker or fuse box
are not working
the oven
to your house. Make sure there is
properly
proper electrical power to the oven.
Excessive
When using bake mode, preheat
Moisture
the oven first. Convection Bake
and Convection Roast will
eliminate any moisture in the oven.
Porcelain Chips Porcelain interior
When removing and replacing oven
is bumped by
racks, always tilt racks upward and
oven racks
do not force them to avoid
chipping the porcelain.
FOR MORE HELP, VISIT ANCONAHOME.COM OR CALL
THE CONSUMER HELP LINE AT 1-800-350-4562.
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