Troubleshooting - VISIOMED Bewell Connect MyThermo Pocket Mode D'emploi

11. TROUBLESHOOTING

Problem
The device does not
switch on
Inconsistent measure Temperature reading
The display indicates
temperatures above
95°
The screen displa Er1
The screen display
Er2
32
The batteries are
discharged
The batteries are not
properly installed
hampered by hair,
sweat,...
Temperature reading
hampered by an air
flow...
The temperature
is indicated in
Fahrenheit.
Ambiant
temperature is lower
than 15°C
Ambiant
temperature is
higher than 40°C
BewellConnect - BW-MTX1 - User Manual - 2018-06_V1
Possible cause Solution
Put new batteries in
the device
Install the batteries
properly, following
the correct polarity
Make sure there
is no obstruction
prior to taking the
temperature.
Be careful not to
be in the axis of an
airflow, this could
cause interference
with the infrared
system.
Change the unit of
measure to Celsius.