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TROUBLESHOOTING

Problem
The remote control is not working.
Squeaking noise during rolling and un-
rolling of the screen covering.
The rain water runs over the bottom rail.
The bottom rail moves downward in a
slanting position.
Fabric is 'open' at the side.
Motor stops without indication.
Cause
The batteries are empty.
The motor has no power.
Guide blocks are rubbing against the la-
teral guides. This can be the case, for
example, in areas with heavy pollution
and/or after not having opened/closed
the covering for a long time.
It is a heavy rain storm.
The rainwater is not flowing through the
columns or gulleys because the water
conduits are dirty or clogged.
The lateral guides are dirty.
Fabric has come out of the lateral guide.
Motor is overheated.
Fuse has tripped.
System is misaligned.
System is mechanically blocked.
Motor is defective.
Solution
Replace the batteries.
Check the power supply.
Make sure the lateral guides are free of
all dirt and lubricate with Teflon spray.
(e.g. Altemp Q NB 50 Spray from Klüber
Lubrication).
This is normal; water drainage through
the columns or via the gulleys is limited
in flow rate.
Clean the openings of the water conduits
so that the water can flow away easily.
Clean the lateral guides and re-adjust
the screen covering.
Open and close the covering 1x. If the
problem still persists, contact Renson.
Wait a few minutes and try again.
Replace the fuse.
Check the positioning.
Remove the blockage.
Replace the motor.
EN
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