Q-Connect Q20 JAM FREE Mode D'emploi page 4

ClEAnInG:
• ALWAYS UNPLUG THE SHREDDER BEFORE CLEANING!
• Only clean the shredder by carefully wiping the unit with a dry
soft cloth or towel.
• Do not clean or immerse shredder in water. Having the unit wet
may result in damage or malfunction to the electrical compo-
nents. If the shredder happens to get wet, be sure to completely
dry the unit immediately with a cloth or towel.
• Never use anything flammable to clean the shredder. This may
result in serious injury or damage to the product.
tRoUBlESHootInG
If there is a problem with your shredder, check below for the symp-
toms and steps to resolve.
tHE SHREDDER DoES not WoRk At All.
1) Make sur e the unit is plugged in and that the outlet is in good
working order.
2) Overheating with extended use: In the event that the shredder
has shred continuously beyond the maximum running time
and overheated, the unit will automatically shut off. If this hap-
pens, switch the shredder Off for 50 minutes or longer before
resuming normal operation.
3) Shredders with pull-out wastebaskets feature a safety power cut
off upon bin removal. Shredder will not function unless the pull-
out wastebasket is pushed in all the way and properly set back
into place.
Q-CONNECT shredders are equipped with a safety interlocking
mechanism, which prevents the shredder from working when
the head unit is lifted, removed, or accidentally knocked over.
The shredder will not function unless the head unit is properly
mounted as pictured.
4) The activation sensor of the shredder is located near the center
of the feed slot. Be sure to feed directly into the center area to
activate the machine (especially applies to smaller pieces of pa-
per or credit cards).
5) If using a plastic bag to line the wastebasket, please remove it.
This may cause the shredder not to operate properly.
6) The activation sensor of the shredder is located near the center
of the feed slot. Be sure to feed directly into the center area to
activate the machine (especially applies to smaller pieces of pa-
per or credit cards).
7) When the "Basket is Full", the LED status indicator will indicate it
needs to be emptied. While on, the shredder will be inoperable
until the wastebasket is cleared.
tHE SHREDDER RUnS In "REV (REVERSE)" MoDE BUt not
In "AUto (on)" MoDE.
While in "Auto" mode, the motor will not start running until paper is
4
inserted into the feed slot. Set the unit to "Auto" and insert paper to
shred. The sensor that activates the shredder in Auto mode is locat-
ed directly in the center of the slot. If the paper you are inserting is
narrow, it may not be activating the optical sensor. It is also possible
that the feed slot has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting
card or folded file folder), directly in the center of the feed slot, while
applying force to help push the jammed paper through. This will
usually clear any paper blockage.
HoW to ClEAR A PAPER JAM In tHE SHREDDER.
1) Switch the shredder over into Reverse (REV) mode. While in Re-
verse, the shredder will back
up and loosen the jammed pa-
per. If required, you may need
to tug and remove several
sheets to effectively clear the
machine. When jammed paper
is loosened or removed, switch
back to the Auto-On mode to
continue shredding. Repeat steps if needed.
2) With stubborn situations where the reverse function does not
help, you may loosen the jammed paper with shredder oil
(cooking oil is acceptable, nothing aerosol). Start by drizzling
oil into the feed slot where the paper is jammed. Let it soak for
about 50 minutes to completely saturate. Return the shredder
back to Auto-On mode. If required, an index card or a rigid sheet
of cardstock (old greeting card or folded file folder) can be fed
into the shredder to help push the jammed paper through.
tHE SHREDDER IS ConStAntly RUnnInG WHIlE In
"AUto (on)" MoDE.
1) It is possible that the activation sensor, which starts the shred-
der, has become blocked with paper.
Insert an index card or any rigid sheet of cardstock (old greeting
card or folded file folder), directly in the center of the feed slot,
while applying force to help push the jammed paper through.
This will usually clear any paper blocking the activation sensor
and feed entry.
2) The activation sensor is being triggered by dust, debris, or oil.
A cotton swab may be used to clean the sensor. DO NOT USE
CANNED AIR. The activation sensor of the shredder is located
around the center of the feed entry.
t
W W W . Q - C O N N E C T . C O M