Troubleshooting Guide - Panasonic DVD-S97 Manuel D'utilisation

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the
problem, refer to the "Customer Services Directory" on page 21 if you reside in the U.S.A., or refer to the "Product information" on page 20 if you reside in Canada.
Power
No power.
The unit is automatically
switched to the standby mode.
No operation
No response when any buttons
pressed.
No response when remote
control buttons pressed.
Cannot operate the television.
No picture or sound.
You have forgotten your ratings
password.
Reset all the settings to Factory
Preset.
Specific operation impossible or incorrect
It takes time before play starts.
[MP3]
The program and random play
functions do not work. [DVD-V]
A menu screen appears during
[VCD]
skip or search.
Playback control menu doesn't
[VCD]
appear. with playback control
The on-screen menu shows "2"
as a soundtrack option when
[AUDIO] is pressed, but the audio
does not change. [DVD-A]
Play restarts from the beginning
of the track when soundtrack is
changed. [DVD-A]
Subtitle
Subtitle position is wrong.
No subtitles.
The subtitles overlap closed
captions recorded on discs.
A-B repeat
Point B is automatically set.
A-B repeat is automatically
canceled.
Picture incorrect
Picture distorted.
Picture size doesn't fit the
screen.
The television may display
incorrectly or colors appear
faded.
Menu not displayed correctly.
Auto zoom function does not
work well.
No picture
18
18
≥Insert the AC power supply cord securely into the household AC outlet.
≥When "Auto Power Off" is set to "On", the unit automatically switches to standby after
approximately 30 minutes in the stop mode.
≥The Sleep timer functioned.
≥This unit cannot play discs other than the ones listed in these operating instructions.
≥The unit may not be operating properly due to lightning, static electricity or some other external
factor. Turn the unit off and then back to ON. Alternatively, turn the unit off, disconnect the AC
power supply cord, and then reconnect it.
≥Condensation has formed: Wait 1 to 2 hours for it to evaporate.
≥Check that the batteries are installed correctly.
≥The batteries are depleted: Replace them with new ones.
≥Point the remote control at the remote control sensor and operate.
≥Re-enter the remote control code after you change batteries.
≥Check the video or audio connection.
≥Check the power or input setting of the connected equipment.
≥Check that the DVD-RAM has something recorded on it.
≥While stopped, press and hold [D] and [;] on the unit and then also press and hold
[<OPEN/CLOSE] on the unit until "Initialized" disappears from the television. Turn the unit off and
on again. All settings will return to the default values.
≥Play may take time to begin when an MP3 track has still picture data. Even after the track starts,
the correct play time will not be displayed, however this is normal.
≥These functions do not work with some DVD-Videos.
≥This is normal for Video CDs.
≥Press [∫] twice and then press [1] (PLAY).
≥Even if a second soundtrack isn't recorded, two numbers will normally be shown.
≥This is normal on DVD-Audio.
≥Adjust the position. ("Subtitle Position" in Display Menu)
≥Display the subtitles.
≥ Clear the subtitles.
≥The end of an item becomes point B when it is reached.
≥A-B repeat is canceled when you press [QUICK REPLAY].
≥Ensure that the unit is not connected through a video cassette recorder.
≥Make sure that progressive output has not been selected when the connected television is not
progressive compatible. Press and hold [CANCEL] until the picture displays correctly. The
settings will return to 480i .
≥Change "TV Aspect" in "Video" tab.
≥Use the television to change the aspect. If your television does not have that function, change "4:3
Aspect" in Display Menu.
≥Change the Zoom setting.
≥PAL discs cannot be played. (You can play DVD-Audio, however still pictures may be displayed enlarged.)
≥This may happen when turning AUDIO ONLY on or off, but this is normal.
≥Connect to a progressive output compatible television to enjoy progressive video.
≥Picture may not be seen when more than 4 devices are connected with HDMI cables. Reduce the
number of connected devices.
≥Restore the zoom ratio to a1.00.
≥Set "Subtitle Position" in Display Menu to "0".
≥Set "4:3 Aspect" in Display Menu to "Normal".
≥Turn off TV's zoom function.
≥Use the other preset aspect ratios or manual adjustment.
≥Zoom function may not work well, especially in dark scenes and may not work depending on the
type of disc.
≥When AUDIO ONLY is on, video and audio cannot be output from HDMI AV OUT terminal. Set
this function to "Off".
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