General Information; Guarantee Conditions - ThermoTec AeroFlow MINI 650 Instructions De Montage

General Information

1. Safety instructions
Please read the user manual of your new AeroFlow® electronic radiator and the
information listed here carefully. Store these instructions in a safe place and pass
them on to the following user/owner if necessary. The electronic heating you
have just purchased is only suitable for heating inside enclosed rooms. Damaged
devices (e.g. damaged connecting cables) must not be operated.
Our radiators are tested according to the applicable IP protection class when
properly installed (International Protection Code – in this case: Protected against
spray water). In the fixed electrical installation, a separating device with at least a
3mm contact opening shall be provided on each pole (for example, a safety
device, residual current circuit breaker). Substances which are prone to ignition
or thermal decomposition (e.g., adhesives of floor coverings) may only be used if
it is certain the heater has been cooled to room temperature. The heater must
not be placed directly below a wall socket.
The radiator is not intended to be used by persons (including children) with
limited perceptual abilities or by people with lack of experience and / or lack of
knowledge of using it. Unless they are supervised by a person responsible for
their safety or have received instructions from this person on how to use the
radiator. Children should be supervised to ensure that they do not play with the
radiator.
2. Electrical connection
Your AeroFlow® electric radiator system is suitable for fixed connection to wall
sockets or operation from power sockets. An electrician must be consulted
when installing it via a wall socket. If the mains connection cable of the radiator is
damaged, it needs to be replaced by us or a suitably qualified electrician in order
to prevent danger and additional damage.
The radiator may only be operated with a thermostat directly on the radiator or
with an external control. The heating control must always be performed using a
suitable room thermostat.
3. Installation
Our devices are mounted horizontally on the wall. Attachment to the ceiling is
not permitted. The radiator should normally be installed under a window or on
an external wall. Please ensure that the radiator can radiate into the room as
freely as possible. You can find our detailed installation information on Page 11.
4. Heating
The radiator is controlled via the externally or internally installed room
thermostat. A higher setting means a longer operating time. Please refer to the
operating instructions of the room thermostat on the following pages. It is
possible that a slight odour can develop during initial commissioning, since
some materials still have to emit fumes. This does not pose any threat, and it will
stop after a period of time. Please ventilate the rooms well if necessary. In rare
cases, noise can occur in the form of cracking, which is caused by heat-induced
material movements, which are harmless.
5. Overheating protection
For your safety, the heater is equipped with a temperature switch integrated in
the heating system. If the radiator is not heated in the permitted manner (e.g. by
covering or blocking) the radiator switches off automatically. The covering of the
heater (e.g. through towels) during operation is not permissible, it is a fire
hazard! Any resulting defects on a temperature switch and the resulting costs for
the repair shall be borne exclusively by the party causing the damage. We can
offer you a towel rack suitable for our radiators in our online shop.
6. Malfunctions
If the radiator does not emit any heat, please check that the thermostat is pre-
set to the desired temperature. In addition, it is essential to check that the local
power distribution is switched on or that the fuse is in working order. If you
encounter such malfunctions, please contact your installer. In the event of a
complaint being addressed to us, the serial number of the device is required for
order processing. You will find this information on the rating plate.
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7. Cleaning of device
Switch the radiator off before each cleaning sequence and allow it completely
cool down. Only wipe the radiator off with a soft, damp cloth and do not use any
chemical detergents or abrasive. A correspondingly designed cleaning brush can
be used for the cleaning of the slats (not included). We offer you an appropriate
product in our online shop for purchase in the accessories section.
8. Directions for disposal
Disposal of old equipment in Germany
The devices marked with the symbol below must not be
disposed of with household waste. As a manufacturer, we
are responsible for the environmentally sound treatment
and recycling of WEEE as part of our production responsibility. Please contact
your local authority for further information on collection and disposal. If
necessary, name the following number WEEE-Reg.-No. DE 46197075 .
Disposal outside of Germany
Dispose of these appliances in an expert and proper manner in accordance
with local legislation and regulations.

Guarantee conditions

For this product, we provide a 15-year warranty on the area of heat generation
and usability of the basic unit as well as a 2-year warranty on the control
technology, the spare parts and the accessories.
In other respects that statutory warranty shall apply. Our warranty conditions
regulate the additional warranty claims, which are in addition to the statutory
warranty claims of the customer.
The warranty conditions apply only to devices which are purchased by the end
user as new devices. A guarantee obligation does not come about insofar as the
final customer purchases a used device or for its part a new device from another
end customer.
The warranty is provided if a manufacturing and/or material fault occurs during
the warranty period on our radiators and the accessories.
Within the warranty period that commences upon the delivery date, we will
remedy free of charge any malfunctions that are demonstrably due to a material
defect or defective performance.
Our guarantee includes the free exchange of defective parts as well as the
provision of free spare parts during the warranty period.
We are only liable if the function of the radiator is impaired and the defect is not
caused by negligent, intentional or improper handling, use of force, transport,
misuse, connection to incorrect mains voltages, failure to observe the
appropriate operating instructions or installation instructions, improper
cleaning or corrosion damage due to caustic water, by chemical and / or
electrochemical effects or by normal wear and tear.
The warranty will become void if the unit has been subjected to interventions or
attempted repairs by persons who have not been authorised to do so by us.
Please note that dismantling of the heater by the customer or third parties is
fundamentally not permissible. If there is a violation this warranty entitlement
shall cease to apply.
The possible replacement of the radiator side part (e.g. when changing the
control technology) and / or the possible shortening of the connecting cable (e.g.
removal of the earthed plug for the purpose of producing a fixed connection)
does not lead to a loss of warranty, insofar as no intervention in or manipulation
of electronic components takes place, beyond the necessary extent of the
modification to be performed, and the correspondingly permissible work is
performed by a qualified expert.
The warranty covers the careful inspection of the radiator or the accessories
whereby it must be initially determined whether a warranty claim applies. In the
event of a claim under the warranty we solely decide in which manner the fault
shall be rectified. We are at liberty to replace a radiator or accessory or to
perform a repair. During the warranty period, we assume all material, assembly
and transport costs within the scope of this warranty.
In addition to the above-mentioned warranty service, the end customer cannot
assert any claims for indirect damage or consequential damage caused by the
device, in particular for compensation for damages incurred outside the device.
Statutory claims of the customer against us shall remain unaffected by this
clause. Warranty claims must be reported to us before expiry of the warranty
period, within one week of the defect being detected.