Fluval Q1 Mode D'emploi page 11

WARRANTY
To register your warranty on line or for more information on this and other products go to www.hagen.com
Fluval Air Pumps are guaranteed against defects in material or workmanship under normal aquarium
usage and service for 2 years. We offer a 2 year guarantee on all non-replaceable rubber parts which
means that the air pump will be repaired or replaced at the manufacturer's discretion, free of charge, when
the complete pump is returned with proof of purchase and postage paid. This warranty does not apply to
any air pump that has been subjected to misuse, negligence, or tampering. No liability is assumed with
respect to loss or damage to livestock or personal property irrespective of the cause thereof.
FOR AUTHORIZED GUARANTEE REPAIR SERVICE:
For Authorized Warranty Service please return (well packaged and by registered post) to the address
below enclosing dated receipt and reason for return. If you have any queries or comments about the
operation of this product, please let us try to help you before you return the product to your retailer. Most
queries can be handled promptly with a phone call. When you call (or write), please have all relevant
information such as model number, age of product, details of aquarium set-up, as well as the nature of
the problem.
CANADA: Hagen Industries, Consumer Repair, 3235 Guénette, Montréal QC H4S 1N2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., 305 Forbes Blvd, Mansfield, MA. 02048
UK: Rolf C. Hagen (UK) Ltd, Customer Service Department California Drive, Whitwood Ind Est., Castleford
West Yorkshire WF10 5QH
www.hagen-uk.custhelp.com
CALL US ON OUR TOLL-FREE NUMBER:
Canada only: 1-800-554-2436 between 9:00 a.m. and 4:30 p.m. Eastern Standard Time.
Ask for Customer Service.
U.S. only: 1-800-724-2436 between 9:00 a.m. and 4:00 p.m. Eastern Standard Time.
Ask for Customer Service.
U.K. only: Helpline Number 01977 556622. Between 9:00 AM and 5:00 PM,
Monday to Friday (excluding Bank Holidays).
RECYCLING
This symbol bears the selective sorting symbol for waste electrical and electronic
equipment (WEEE). This means that this product must be handled pursuant to European
Directive 2002/96/EC in order to be recycled or dismantled to minimize its impact on
the environment. Check with your local Environmental Agency for possible disposal
instructions or take to an official council registered refuse collection point. Electronic
products not included in the selective sorting process are potentially dangerous for the
environment and human health due to the presence of hazardous substances.