Troubleshooting Guide - Panasonic RP-BTGS10 Manuel D'utilisation

Troubleshooting guide

Before requesting service, make the following checks. If you are in doubt
about some of the check points, or if the remedies indicated in the chart do
not solve the problem, refer to "Customer Services Directory (United States
and Puerto Rico)" on page 23 if you reside in the U.S.A. or Puerto Rico, or
refer to "Product information" on page 17 if you reside in Canada.
General
No operation
• Remove the battery, and insert it again. If you still cannot operate the unit,
restore the unit to the factory settings. ( P. 13)
Power supply and charging
Charging error
• Make sure the computer is turned on and is not on standby or sleep mode.
• Is the USB port you are currently using working properly? If your computer
has other USB ports, unplug the connector from its current port and plug it
into one of the other ports.
• If the measures mentioned above are not applicable, unplug the USB
connector and plug it in again.
When the charging light is off:
• Check that the USB connector is securely connected to a computer.
When the charging light is blinking fast:
• The battery may have run down. (Number of recharging times of
supplied battery: Approx. 300) Replace with a new specified AAA Ni-MH
rechargeable battery and charge it.
• A dry-cell battery may be used. A dry-cell battery cannot be charged.
• Any other Ni-MH rechargeable battery than specified may have been
used. Make sure to use the specified AAA Ni-MH rechargeable battery.
• The battery may have been incorrectly placed. Remove the battery from
the charger and correctly place the battery again.
Charging error/Charging takes longer
• Is the USB connector directly connected to the computer? Make sure that the
USB charger is connected to the computer without using a USB hub. ( P. 6)
The power does not turn on
• The AAA Ni-MH rechargeable battery may have run down. Remove the
battery and recharge it properly. ( P. 6)
• The battery may not be correctly inserted. Remove the battery completely
and then correctly insert it back into the unit again. ( P. 7)
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• Is the battery firmly in contact with the terminals? Clean the battery
terminals.
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