Philips D7751/00 Mode D'emploi page 11

10 Troubleshooting
This chapter summarises the most common
problems you could encounter with the
appliance. if you are unable to solve the
problem with the information below, visit
www.philips.com/support for a list of
frequently asked questions or contact the
Consumer Care Centre in your country.
The appliance does not work.
• Make sure that the voltage indicated on the
appliance corresponds to the local mains
voltage.
• Fill the water reservoir with water.
When i use the grinder, the coffee is too weak.
• Make sure the number of cups you select with
the 2-10 cups button is consistent with the
amount of water in the water reservoir. Please
keep in mind that the appliance uses all the
water in the water reservoir.
• Use the STRENGTH button to set the coffee
strength to 'strong'.
• When you use coffee beans, make sure you
do not press the pre-ground coffee button, as
this switches off the grinder.
• Use coffee beans of a stronger blend or flavour.
• To increase the coffee strength, select a higher
number of cups with the 2-10 cups button
than the number of cups you fill the water
reservoir with.
When i use pre-ground coffee, the coffee is
too weak.
• Make sure the amount of pre-ground coffee in
the filter is consistent with the amount of water
in the water reservoir. Please keep in mind that
the appliance uses all the water in the water
reservoir.
• Use ground coffee of a stronger blend
or flavour.
• To increase the coffee strength, increase the
amount of pre-ground coffee or decrease the
amount of water.
The filter overflows when I remove the jug from
the appliance while it is brewing coffee.
• if you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the filter basket to overflow. Also
note that the coffee does not reach its full
taste before the end of the brewing process.
Therefore we advise you not to remove the jug
and pour out the coffee before the end of the
brewing process.
The appliance continues to drip long after the
brewing process has ended.
• The dripping is caused by condensation
of steam. it is completely normal that the
appliance drips for some time.
• if the dripping does not stop, the drip stop may
be clogged. To clean the drip stop, press the
OPEN button on the right-hand side of the
appliance to open the filter basket holder. Take
out the filter basket. Then rinse the filter basket
and the drip stop under the tap.
• if you remove the jug for more than 20 seconds
during the brewing process, the drip stop
causes the filter basket to overflow.
The coffee is not hot enough.
• Make sure the jug is placed properly on
the hotplate.
• Make sure that the hotplate and the bottom
of the jug are clean.
• Use thin-walled cups, because they absorb less
heat from the coffee than thick-walled cups.
• Do not use milk that comes directly out
of the fridge.
• Descale the appliance. See section 'Descaling'
in chapter 'Cleaning and maintenance'.
11