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before placing your hands in the water; and/or performing any
maintenance of any kind.
• Whenever installing or removing the Exo Terra
or any other equipment, always ensure that it is unplugged.
• The electrical supply cords of this lighting system cannot be
replaced. If any of the cords are damaged the entire unit should
be discarded.
Cleaning the Unit:
1. Do not place the light unit housing near filter outputs or expose it
to water spray or humidity. Do not submerge in water.
2. No special maintenance is required for the Exo Terra
LED, other than periodic cleaning with a cloth (never use harsh
chemical products or detergents).
3. It is strongly recommended to always follow all the precautions
and procedures outlined in both the Important Safeguards and
Installation Instructions sections.
GUARANTEE
This product is guaranteed for defects in material or workmanship
for a period of 1 year from date of purchase. The guarantee is valid
with proof of purchase only. The guarantee is limited to repair or
replacement of the unit only and does not cover consequential loss
or damage of or to animate or inanimate objects. This guarantee
is valid only under normal operating conditions for which the unit
is intended. It excludes any damage caused by unreasonable use,
improper installation, negligence, tampering, or abuse of the unit.
For guarantee service or spare parts contact your local pet dealer or
write to the representative in your country. This guarantee does not
affect your statutory rights.
6
Service
If you have any problem or question about the operation of this
product, please let us try to help you before you return the product
to your dealer. Most problems can be handled promptly with a
phone call. When you call (e-mail or write), please have all relevant
information such as model number and/or part numbers available,
as well as the nature of the problem. Call our Customer Service
Department:
Canada Only:
Toll Free Number 1-800-55Hagen (1-800-554-2436)
Between 9:00 am and 4:30 pm (Eastern Time)
U.S.A. Only:
Toll Free Number 1-800-724-2436
Between 9:00 am and 5:00 pm (Eastern Time)
U.K. Only:
Helpline Number 01977 556622
Between 9:00 am and 5:00 pm
For Authorized Warranty Repair Service:
Return unit with dated receipt and reason for return to:
Canada:
Rolf C. Hagen Inc., 20500 Trans Canada Hwy, Baie d'Urfé QC, H9X
0A2
Day & Night LED
®
Day & Night
®
U.S.A.:
Rolf C. Hagen (U.S.A.) Corp.
50 Hampden Road, Mansfield, MA. 02048-9107
U.K.:
Rolf C. Hagen (UK) Ltd.
California Dr. Whitwood Industrial Estate
Castleford, West Yorkshire WF10 5QH
For general information on our whole product range, explore our
websites at: www.exo-terra.com or www.hagen.com.
Distributed by:
Canada: Rolf C. Hagen Inc., Montreal, QC H9X 0A2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp., Mansfield MA. 02048
U.K.: Rolf C. Hagen (U.K.) Ltd. Castleford, W. Yorkshire WF10 5QH
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