Troubleshooting - Philips HD7448/10 Mode D'emploi

11 Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
The appliance does not work.
Water leaks out of the appliance. Do not fill the water tank beyond the MAX level.
The appliance takes a long time
to brew coffee.
The appliance produces a lot
of noise and steam during the
brewing process.
Coffee grounds end up in the
jug.
The coffee is too weak.
The coffee does not taste good. Do not leave the jug with coffee on the hotplate too long,
The coffee is not hot enough.
There is less coffee in the jug
than expected.
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Solution
Plug in and switch on the appliance.
Make sure that the voltage indicated on the appliance
corresponds to the local mains voltage.
Fill the water tank with water.
In all other cases, contact the Philips Consumer Care Centre.
In all other cases, contact the Philips Consumer Care Centre.
Descale the appliance (see chapter 'Descaling').
Make sure that the appliance is not blocked by scale. If
necessary, descale the appliance (see chapter 'Descaling').
Make sure that the water tank cover is in place before you put
the ground coffee in the filter.
Do not put too much ground coffee in the filter.
Make sure you put the jug on the hotplate with the spout facing
into the appliance (i.e. not pointing sideways).
Unclog the opening in the bottom of the filter holder.
Use the right size of paper filter (type 1x4 or no. 4).
Make sure the paper filter is not torn.
Use the right proportion of coffee to water.
Make sure the paper filter does not collapse.
Use the right size of paper filter (type 1x4 or no. 4).
Make sure there is no water in the jug before you start to
brew coffee.
especially not if it only contains a small amount of coffee.
Make sure that the jug is properly placed on the hotplate.
Make sure that the hotplate and the jug are clean (see chapter
'Cleaning').
We advise you to brew more than three cups of coffee to
ensure that the coffee has the right temperature.
We advise you to use thin cups, because they absorb less heat
from the coffee than thick cups.
Do not use cold milk straight from the refrigerator.
Make sure you place the jug properly on the hotplate. If the jug
is not placed properly on the hotplate, the drip stop prevents
the coffee from flowing out of the filter.
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