Battery Status Indicator
Status
The indicator is red after
turning on the vacuum.
The indicator blinks red
quickly when charging
the vacuum.
The indicator blinks
white when using the
vacuum.
Troubleshooting
If the vacuum is not working properly, the screen display will show an error message.
Please refer to the troubleshooting table to find your solution.
Error Icon
Error Message
Low battery
Out of Battery
Battery
temperature is
too high
Air duct blocked
Brush roller stuck
Filter is expiring
Replace the filter
Insufficient water
in the clean water
tank
Error
Possible Causes
Solutions
Please contact the after-
Battery pack is
sales department for
damaged.
maintenance.
Only use the original
The charger is
charger to charge the
incompatible.
vacuum.
Out of Battery.
Please charge in time.
Solutions
Please charge in time.
Please charge in time.
Wait until the battery's temperature returns normal,
then resume use.
Check whether the dust cup, extension rod, or brush
is blocked.
Refer to the brush cleaning section to clean the debris
and hair tangled on the brush roller.
Please replace the filter in time.
After replacing the filter, please refer to the [Settings]
to reset filter.
Please fill the clean water tank in time.
Please contact the after-sales department for
maintenance.
EN
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