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warranty information

Warranty.

ADDITIONAL LIMITATIONS ON WARRANTY COVERAGE
In the event a warranty claim is filed and a warranty replacement is deemed
necessary, purchaser will be required to surrender the original product, including
any components, to Tempur-Pedic
at the time of the replacement. Return of the
®
frame, however, should it need to be replaced, is not required.
Repairs to or replacement of the TEMPUR-PEDIC ERGO
under the terms of this Limited Warranty will apply to the original warranty period
and will not serve to extend such period. This Warranty begins on the "warranty
commencement date" which is the date of purchase for new unused products.
If you did not purchase this TEMPUR-PEDIC ERGO
Pedic
, proof of purchase will be required to demonstrate that you are the original
®
purchaser and eligible to make a valid claim under this Warranty.
If original proof of purchase is not provided by the purchaser, Tempur-Pedic
reserves the right to determine if the unit is covered, or is not covered, by this
Warranty and may use the manufacturing date as the warranty commencement
date.
The decision to repair or to replace defective parts under this Limited Warranty
shall be made by Tempur-Pedic
at its option and at its sole discretion. Except for
®
the Warranty provided for the frame of this product, there is no warranty at all
after five years, dating from commencement of this Limited Warranty.
TEMPUR-PEDIC
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
®
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT
OF ANY BREACH OF THIS WARRANTY. THE EXCLUSIVE REMEDY FOR BREACH
OF THIS WARRANTY SHALL BE REPLACEMENT OR CREDIT TOWARDS
REPLACEMENT AS SET FORTH HEREIN. THERE ARE NO EXPRESS OR IMPLIED
WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE WARRANTY
DESCRIBED ON THE FACE OF THIS LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to every purchaser.
This Warranty gives the purchaser specific legal rights, and the purchaser may also
have other legal rights, which may vary from state to state.
If you the purchaser experience any problem with your TEMPUR-PEDIC ERGO
during the warranty period, please consult the troubleshooting section of your
Reference Guide. If the problem persists, please contact Tempur-Pedic
Service Department by calling toll-free 1-800-821-6621 or by sending an email to
customer.service@tempurpedic.com.
PLEASE RETAIN THIS WARRANTY PAPERWORK AND ORIGINAL SALES RECEIPT
FOR EASY FUTURE REFERENCE AND DOCUMENTATION.
This Warranty is valid in all 50 states, Puerto Rico, Mexico and Canada.
IF YOU HAVE ANY ISSUES WITH YOUR
ADJUSTABLE BASE WITHIN THE WARRANTY
model or its components
TM
PERIOD, PLEASE REFER BACK TO THE
INSTRUCTIONS IN THIS USER MANUAL. IF YOUR
model directly from Tempur-
TM
ISSUES PERSIST, PLEASE CALL TEMPUR-PEDIC
CUSTOMER SERVICE:
®
Please have your receipt ready and available.
TEMPUR-PEDIC CUSTOMER SERVICE TOLL FREE NUMBER:
U.S. 1-800-821-6621 | CANADA : 1-800-887-4321
MÉXICO: 01-722-273-1810
THANK YOU AND ENJOY YOUR TEMPUR-PEDIC ERGO
ADJUSTABLE BASE.
Serial Number:________________________________
Model Number:
Twin Long: 19001-38.80-4166
Full: 19001-54.74-4166
King: 19001-76.80-4166
CA King: 19001-72.84-4166
TM
Queen: 19001-60.80-4166
's Customer
®
CA King Split: 19001-36.84-4166
TM
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