Warranty Information - TEMPUR-PEDIC ERGO EXTEND Manuel Du Propriétaire

warranty information

Limited Warranty for TEMPUR-PEDIC ERGO EXTEND
TEMPUR-PEDIC NORTH AMERICA, LCC (TEMPUR-PEDIC
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TEMPUR-PEDIC'S OPTION, REPLACE OR REPAIR PURCHASER'S TEMPUR-PEDIC ERGO
EXTEND MODEL IF IT IS DEFECTIVE DUE TO FAULTY WORKMANSHIP OR MATERIALS,
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SUBJECT TO THE LIMITATIONS DESCRIBED IN THIS WARRANTY.
TEMPUR-PEDIC UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE GOODS
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EXCEPT AS OTHERWISE PROVIDED IN THIS WARRANTY. THERE ARE NO WARRANTIES THAT
EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF.
THIS WARRANTY APPLIES ONLY TO TEMPUR-PEDIC ERGO EXTEND
MAY BE IDENTIFIED BY REFERENCE TO THE SERIAL NUMBER ON THE PRODUCT.
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
TEMPUR-PEDIC ERGO EXTEND is warranted against defects in the workmanship or
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materials for a period of three (3) years from the warranty commencement date. During
these first three years of the warranty, the entire product is so covered, including factory
supplied electronics, electrical components, drive motors and power supply components.
Upon notice during the first through third year from the warranty commencement date,
Tempur-Pedic will send replacement parts to the purchaser, at no cost, in order to replace
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any such defective part. In addition, Tempur-Pedic
transportation costs associated with the repair or replacement of any parts which Tempur-
Pedic determines to be defective. This three (3) year warranty shall not apply if the purchaser
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does not return any and all defective parts to Tempur-Pedic
receipt of such replacement parts furnished. Return of the frame, however, should it need to
be replaced, is not required.
In no instance will this warranty cover any damage attributable to misuse or to normal wear
and tear or to excessive weight placed upon the product. Nor will this warranty cover any
purchaser other than the original purchaser nor will it cover product purchased from an
unauthorized third party. If you are not the original purchaser of this product, you take "as
is" and "with all faults." If you did not purchase this TEMPUR-PEDIC ERGO EXTEND
require proof of purchase from you demonstrating that you are the original purchaser and are
eligible to make a valid claim under this Warranty.
YEARS 4 THOUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty commencement date,
Tempur-Pedic will offer replacement parts for any defective parts to the purchaser. Factory
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supplied electronics, electrical components, drive motors and power supply components
are included. This two (2) year Warranty shall not apply if purchaser does not return any and
all defective parts to Tempur-Pedic within 15 days of purchaser's receipt of replacement
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part. Purchaser shall bear all service, transportation, labor and shipping costs related to the
delivery and/or replacement of the defective part.
FRAME ONLY - YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Tempur-Pedic
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) WARRANTS THAT IT WILL, AT
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MODEL. THIS MODEL
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will pay all authorized labor and
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within 15 days of purchaser's
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we will
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extends a 25 Year Warranty on the frame itself
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used in this product. Specifically, Tempur-Pedic
in the workmanship or the materials used in the frame itself shall be covered. In the event
of a frame defect, full product replacement will be offered. For purposes of this 25 Year
Warranty, the frame consists of the metal structure of the base and specifically excludes its
cover, its side rails, decking and legs, actuator lift motors, control box, remote controls, power
supply, and any power supply cords.
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable to misuse or to normal wear
and tear or to excessive weight placed upon the product. Nor will this warranty cover any
purchaser other than the original purchaser nor will it cover product purchased from an
unauthorized third party. If you are not the original purchaser of this product, you take "as is"
and "with all faults." If you did not purchase this TEMPUR-PEDIC ERGO EXTEND
from Tempur-Pedic we will require proof of purchase from you demonstrating that you are
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the original purchaser and eligible to make a valid claim under this Warranty.
This Warranty does not include coverage for damage caused by the purchasers or by
other users if the product has been used in a manner inconsistent with the operation and
maintenance procedures outlined in the Complete Reference Guide, this Warranty, or any
other applicable document published or approved by Tempur-Pedic
coverage if the product has been repaired or modified by the purchaser or by an unauthorized
third party or if the product has been damaged in transit. This Warranty does not apply to
damage to mattresses, fabric, cables, electrical cords or items supplied by Resellers, as
defined below. Contact the Reseller or other appropriate party for warranty information
on these items. Nor does this Warranty apply to any unnecessary service calls, including
costs for in home service calls solely for the purpose of educating the consumer about the
unit or finding an unsatisfactory power connection. In addition, if the recommended weight
restrictions are not followed (Twin Long, Queen, King, CA King and Split/Dual CA King bases -
up to 850 lbs. each peak limit and up to 700 lbs. operating limit) this warranty is void.
Replacement parts may be new or reconditioned at Tempur-Pedic
Except for the 25 Year Warranty provided for the frame of this product, there is no warranty at
all after five years, dating from commencement of this Limited Warranty.
ADDITIONAL LIMITATIONS ON WARRANTY COVERAGE
In the event a warranty claim is filed and a warranty replacement is deemed necessary,
purchaser will be required to surrender the original product, including any components, to
Tempur-Pedic at the time of the replacement. Return of the frame, however, should it need
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to be replaced, is not required.
Repairs to or replacement of the TEMPUR-PEDIC ERGO EXTEND
under the terms of this Limited Warranty will apply to the original warranty period and will
not serve to extend such period. This Warranty begins on the "warranty commencement date"
which is the date of purchase for new unused products.
warrants that for a full 25 years, any defect
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directly
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. Nor does it include
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's discretion.
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model or its components
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