Warranty Information - TEMPUR-PEDIC ERGO Twin Long Manuel Du Propriétaire

warranty information

Limited Warranty for TEMPUR-PEDIC ERGO
TEMPUR-PEDIC NORTH AMERICA, LCC
®
IT WILL, AT TEMPUR-PEDIC'S OPTION, REPLACE OR REPAIR PURCHASER'S
TEMPUR-PEDIC ERGO MODEL IF IT IS DEFECTIVE DUE TO FAULTY
TM
WORKMANSHIP OR MATERIALS, SUBJECT TO THE LIMITATIONS DESCRIBED IN
THIS WARRANTY.
TEMPUR-PEDIC ® UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE
GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS WARRANTY. THERE ARE
NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE
THEREOF.
THIS WARRANTY APPLIES ONLY TO TEMPUR-PEDIC ERGO
MODEL MAY BE IDENTIFIED BY REFERENCE TO THE SERIAL NUMBER ON THE
PRODUCT.
YEARS 1 THROUGH 3: FULL COVERAGE OF PARTS AND LABOR
TEMPUR-PEDIC ERGO is warranted against defects in the workmanship or
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materials for a period of three (3) years from the warranty commencement date.
During these first three years of the warranty, the entire product is so covered,
including factory supplied electronics, electrical components, drive motors and
power supply components. Upon notice during the first through third year from
the warranty commencement date, Tempur-Pedic
the purchaser, at no cost, in order to replace any such defective part. In addition,
Tempur-Pedic ® will pay all authorized labor and transportation costs associated
with the repair or replacement of any parts which Tempur-Pedic
be defective. This three (3) year warranty shall not apply if the purchaser does not
return any and all defective parts to Tempur-Pedic
receipt of such replacement parts furnished. Return of the frame, however, should
it need to be replaced, is not required.
In no instance will this warranty cover any damage attributable to misuse or to
normal wear and tear or to excessive weight placed upon the product. Nor will this
warranty cover any purchaser other than the original purchaser nor will it cover
product purchased from an unauthorized third party. If you are not the original
purchaser of this product, you take "as is" and "with all faults." If you did not
purchase this TEMPUR-PEDIC ERGO
demonstrating that you are the original purchaser and are eligible to make a valid
claim under this Warranty.
YEARS 4 THOUGH 5: FULL COVERAGE OF PARTS ONLY
Upon notice during the years four (4) and five (5) from the warranty
commencement date, Tempur-Pedic
parts to the purchaser. Factory supplied electronics, electrical components, drive
motors and power supply components are included. This two (2) year Warranty
16
(TEMPUR-PEDIC ) WARRANTS THAT
®
MODEL. THIS
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will send replacement parts to
®
determines to
®
within 15 days of purchaser's
®
we will require proof of purchase from you
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will offer replacement parts for any defective
®
TM
shall not apply if purchaser does not return any and all defective parts to Tempur-
Pedic within 15 days of purchaser's receipt of replacement part. Purchaser shall
®
bear all service, transportation, labor and shipping costs related to the delivery
and/or replacement of the defective part.
FRAME ONLY - YEARS 1 THROUGH 25 WARRANTY
Notwithstanding the above, Tempur-Pedic
frame itself used in this product. Specifically, Tempur-Pedic
25 years, any defect in the workmanship or the materials used in the frame itself
shall be covered. In the event of a frame defect, full product replacement will be
offered. For purposes of this 25 Year Warranty, the frame consists of the metal
structure of the base and specifically excludes its cover, its side rails, decking and
legs, actuator lift motors, control box, remote controls, power supply, and any
power supply cords.
ADDITIONAL TERMS AND CONDITIONS
In no instance will this warranty cover any damage attributable to misuse or to
normal wear and tear or to excessive weight placed upon the product. Nor will this
warranty cover any purchaser other than the original purchaser nor will it cover
product purchased from an unauthorized third party. If you are not the original
purchaser of this product, you take "as is" and "with all faults." If you did not
purchase this TEMPUR-PEDIC ERGO
TM
proof of purchase from you demonstrating that you are the original purchaser and
eligible to make a valid claim under this Warranty.
This Warranty does not include coverage for damage caused by the purchasers
or by other users if the product has been used in a manner inconsistent with
the operation and maintenance procedures outlined in the Complete Reference
Guide, this Warranty, or any other applicable document published or approved by
Tempur-Pedic . Nor does it include coverage if the product has been repaired or
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modified by the purchaser or by an unauthorized third party or if the product has
been damaged in transit. This Warranty does not apply to damage to mattresses,
fabric, cables, electrical cords or items supplied by Resellers, as defined below.
Contact the Reseller or other appropriate party for warranty information on these
items. Nor does this Warranty apply to any unnecessary service calls, including
costs for in home service calls solely for the purpose of educating the consumer
about the unit or finding an unsatisfactory power connection. In addition, if the
recommended weight restrictions are not followed (Twin Long, Full, Queen, King,
CA King, and Split CA King bases - up to 700 lbs. each) this Warranty is void.
Replacement parts may be new or reconditioned at Tempur-Pedic
Except for the 25 Year Warranty provided for the frame of this product, there is
no warranty at all after five years, dating from commencement of this Limited
® extends a 25 Year Warranty on the
warrants that for a full
®
directly from Tempur-Pedic we will require
®
® 's discretion.