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Les langues disponibles
TROUBLESHOOTING
The device does not power up
If the device is to be supplied with power by a
mains adapter, plug the power adapter of the
device into a wall socket. If the power adapter
was already plugged into a wall socket, check if
the cables and wires are correctly connected to
the screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If you are powering more
than one device simultanously with one mains
adapter, check if the mains adapter is able to
deliver enough power over the full cable length.
If the device is to be powered via PoE, switch
on the PoE-Switch/ PoE-Injector which is
connected to the device. If the PoE-Switch/
PoE-Injector was already switched on, check if
the cables and wires are correctly connected
screw connection terminal. In most cases,
removing the cable and wires from the screw
connection terminal plug and reconnecting
them to the screw connection terminal plug
helps (loose contact). If the problem still exists,
please check if your PoE-Switch / PoE Injector
supports the PoE Standard IEEE 802.3af Mode
A, see also www.doorbird.com/poe
If the device is to be supplied with power by a
DIN-rail power supply, switch on the DIN-rail
power supply If the DIN-rail power supply was
already switched on, check if the cables and
wires are correctly connected to the screw
connection terminal. In most cases, removing
the cable and wires from the screw connection
terminal plug and reconnecting them to the
screw connection terminal plug helps (loose
contact). If you are powering more than one
device simultanously with one DIN-rail power
supply, check if the DIN-rail power supply is
able to deliver enough power over the full cable
length.
The device does not connect to network via
network cable ("No Network" diagnosis sound)
In most cases, removing the cable and wires
from the screw connection terminal plug and
reconnecting them to the screw connection
terminal plug helps (loose contact). If the
problem still exists, please check if the network
cable is properly connected to your router /
switch and the network cable is not broken.
If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.
The device does not connect to Internet
("No Internet" diagnosis sound)
In most cases, your Internet is down or your
router blocks Internet access for the device.
Please see www.doorbird.com/downloads/
ports.pdf
If the problem still exists, please check if your
Router has DHCP turned on and is able to
assign an IP address to the device.
The device does not connect to Internet
In most cases, your Internet is down or your router
blocks Internet access for the device. Please see
www.doorbird.com/downloads/ports.pdf
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