Sage the Nutri Juicer Classic Guide Rapide page 6

Troubleshooting
Problem Easy Solution
Machine will • The safety locking arm may not be correctly engaged in the vertical
not work when operating position with the locking arm located into the two grooves
on either side of the juicer cover.
switched ON.
Motor appears to • Wet pulp can build up under the juicer cover if the juicing action is too
stall when juicing. vigorous. Try slower juicing action by pushing the food pusher down more
slowly. Follow Cleaning instructions and clean the filter bowl surround,
the stainless steel filter basket and the juicer cover.
• The juicer will automatically stop operating if the motor is stalled for more
than 10 seconds. To reset the juicer, switch it off on the speed selection
switch and then switch back on to the selected speed setting in order to
continue juicing. The reasons for the motor to stall could be due to either too
much food is being processed at one time, the pieces are not small enough
or too much pressure is applied to the food pusher. Try trimming the food or
cutting into smaller pieces of even size and processing a smaller amount per
batch. Only apply gentle pressure onto the food pusher when juicing.
• Hard fruit and vegetables will put excess strain onto the motor if a low speed
is selected. Please refer to the juicing guide to determine the correct speed
for the fruit and vegetables selected for juicing.
Excess pulp building
• Stop the juicing process. Remove the juicer cover, scrape off pulp,
up in the stainless reassemble and begin juicing again. Try alternating (soft and hard)
vegetables and fruit varieties.
steel filter basket.
Pulp too wet • Try a slower juicing action. Remove the stainless steel filter basket and
thoroughly clean mesh walls with a cleaning brush. Rinse the filter basket
and reduced
under hot water. If the fine mesh holes are blocked, soak the basket in
extracted juice.
a solution of hot water with 10% lemon juice to unlock the holes or wash
in the dishwasher. This will remove excess fibre build up (from fruit and
vegetables) which could be inhibiting the flow.
Juice leaks between • Try a slower juicing speed and push the food pusher down the feed chute
more slowly.
the rim of the juicer
and the juicer cover.
Juice sprays out
• The juice is being extracted too fast. Try a slower juicing speed and push the
from spout. food pusher down the feed chute more slowly.
Overheating with • The juicer is fitted with a safety device which safeguards against overheating
with excessive loads. If overheating occurs, the juicer will automatically
excessive loads.
activate the overload protection device and the unit will switch itself off.
When the overload protection is activated, unplug the Juicer from the power
outlet for at least 15 minutes to allow the unit to cool. Then plug the juicer into
the power outlet and use as normal.
• It is important to ensure the juicer is turned on and the motor is running
prior to loading the chute. Do not put excessive loads in the feed chute and
ensure the filter basket is totally clear of any food build up, on the blades
and mesh, as this can result in unnecessary resistance against the motor
resulting in overheating.
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Notes
EN
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