After-Sales Service - Comeg SOPRO 184 Manuel D'utilisation

After-sales service

11
No special maintenance on the video camera is required.
Reminder: Misuse is not covered by the guarantee.
If a fault persists and it proves necessary to return the video camera to the aft er-sales service department,
take care to send it in its original packaging.
Likewise, you should send back the whole video camera (control channel unit, sensor, objective, and
cables). Please enclose a short explanatory note concerning the fault noted along with the dispatch note.
The equipment absolutely must be disinfected before it is returned for repairs.
Upon return of the equipment, check its condition and state any reservations on the delivery slip if
necessary, and then confi rm them with the carrier via a registered letter within 48 hours. Should an
equipment item sent by us become damaged during transport, the repair amount will be assigned to
the carrier if reservations have been stated within this deadline, or to the recipient should this not be the
case.
20 011546C