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TROUBLE SHOOTING

Issue
Possible Cause
After
The power is not on.
Installation,
both motors
and lights are
The wire connection is not secure.
not working.
The control panel is defective.
Lights are
The motor is defective.
working, but
The capacitor is defective.
motor is not.
The control panel is defective.
The range
The blower system is not secure.
hood is
vibrating.
The turbine impeller/squirrel cage is
not balanced.
Hood is not secured in place.
The motor is
Light bulb(s) is defective.
working, but
the lights are
not working.
The light wiring(s) is loose.
The control panel is defective.
The range
The range hood is installed outside
hood is not
of the manufacturer recommended
venting out
clearance.
correctly.
There is no make-up air inside the
house.
Obstacle blocking the pipe work
The pipe size is smaller than the
suggested pipe size.
Cold air is
The pipe connection is not properly
coming into
sealed.
the home.
Solution
Make sure the circuit breaker and the
unit's power is ON. Use a voltage meter
to check the power supply.
Check and tighten wire connection.
Replace the control panel.
Replace the motor.
Replace capacitor.
Replace the control panel or processing
board.
Tighten the turbine impeller/squirrel cage
and air chamber.
Replace the turbine impeller/squirrel
cage.
Check the installation of hood, tighten the
mounting bracket.
Try replacing the trouble light bulb(s) to a
working socket, if the bulb(s) still doesn't
work; replace the halogen light bulb(s).
Check wire continuity from control panel
to light housing(s).
Replace the control panel.
Adjust the clearance, the distance
between the range hoods and cool top,
from 27" to 30".
Open the window to enhance the
performance of the range hood by
creating sufficient make-up air.
Remove all obstacles from the duct work.
Change the ducting according to the
manufacturer suggestion.
Check the pipe installation.
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