Zolux 487043 Guide D'utilisation page 19

Procedure for Repair Work: If the unit is malfunctioning, please refer to the "Troubleshooting
Guide" in the Owner's Manual and call customer service at +33 (0)5 46 96 66, for technical
support, before sending it to Zolux for Service. The cost of shipping products under warranty
back to Zolux company is the customer's responsibility. Zolux company is not responsible for
units damaged or lost in transition to Zolux company. Zolux company is not responsible for loss
of training time or inconvenience while the unit is in for repair work. A copy of the sales receipt
showing the purchase date may be required before warranty work is initiated. Please include a
brief explanation outlining the problem and include your name, address, city/state/zip code,
daytime phone number, evening phone number, and email address. If the repair costs are not
covered under warranty, we will call you for payment information and authorization. For any
questions concerning your Zolux products, call us toll free at +33(0)5 46 74 96 66, or email us at
sav@zolux.com for specific repair inquiries. Send repair units to: Zolux SAS – Service Après-
Vente – 141 Cours Paul Doumer – 17100 SAINTES – FRANCE
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