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TO OBTAIN SERVICE UNDER WARRANTY
Owner must present proof of original purchase date. Please keep a copy of your dated proof of purchase (sales slip) in order to obtain
service under warranty.
PARTS AND SERVICE WARRANTY
For the period of two (2) years from the date of the original purchase, the supplier will provide free of charge, non consumable parts or
components that failed due to manufacturing defects. During these two (2) years limited warranty, the supplier will also provide free of
charge, all labor and in-home service to replace any defective parts.
WHAT IS NOT COVERED
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Damage or failure to the product caused by accident or act of God, such as, flood, fire or earthquake.
•
Damage or failure caused by modification of the product or use of non-genuine parts.
•
Damage or failure to the product caused during delivery, handling or installation.
•
Damage or failure to the product caused by operator abuse.
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Damage or failure to the product caused by dwelling fuse replacement or resetting of circuit breakers.
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Damage or failure caused by use of product in a commercial application.
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Service trips to dwelling to provide use or installation guidance.
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Light bulbs, metal or carbon filters and any other consumable part.
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Normal wear of finish.
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Wear to finish due to operator abuse, improper maintenance, use of corrosive or abrasive cleaning products/pads and oven cleaner
products.
•
When the product has not been operated in accordance with the accompanying instructions for use.
WHO IS COVERED
This warranty is extended to the original purchaser for products purchased for ordinary residential use in North America (Including the
United States, Guam, Puerto Rico, US Virgin Islands & Canada).
This warranty is non-transferable and applies only to the original purchaser and does not extend to subsequent owners of the product.
This warranty is made expressly in lieu of all other warranties, expressed or implied, including, but not limited to any implied warranty
of merchantability or fitness for a particular purpose and all other obligations on the part of the supplier, provided, however, that if the
disclaimer of implied warranties is ineffective under applicable law, the duration of any implied warranty arising by operation of law shall
be limited to two (2) years from the date of original purchase at retail or such longer period as may be required by applicable law.
This warranty does not cover any special, incidental and/or consequential damages, nor loss of profits, suffered by the original
purchaser, its customers and/or the users of the Products.
WHO TO CONTACT
To obtain service under warranty or for any service related question:
Contact this number:
888 732 8018
To ensure prompt after-sales service, when you call we will kindly ask you to provide the following information indicated on the
nameplate inside the hood: hood model, 12 NC and date of purchase on original invoice.To access the nameplate, all you have to
do is remove the grease filters.
12NC:___________________________________________________________________________
Hood model:_____________________________________________________________________
Serial No.:_______________________________________________________________________
Date of purchase on original invoice:________________________________________________
TWO-YEAR LIMITED WARRANTY
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