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12- Scope of the warranty
In case of problems:
A contact form and a complete FAQ are available in the Support section of our website:
https://www.wispeed.net/fr/
If none of these platforms managed to solve your problem, please contact your retailer
(with your product and its charger).
For safety reasons, only our technical service is authorised to intervene on our products,
and we do not supply any spare parts.
The LOGICOM supplier warranty is valid for normal use of the product as defined in
the user manual for a period of 2 years for the product and 1 year for the battery.
This warranty does not cover damage from any cause other than the appliance.
Namely, the warranty does not apply if the appliance has been damaged as a result of
an impact or a fall, incorrect operation, connection that does not comply with the
instructions in the manual, the effect of lightning, mains overvoltage or insufficient
protection against heat, moisture or frost.
The warranty extends only to Metropolitan France.
•
Installing solid tires on your scooter will result in total and definitive exclusion from
the warranty.
•
The warranty does not cover the user manual.
•
The warranty does not cover normal wear and tear of the product (battery, tyres,
wear of the deck, wear of the mudguard, wear of the plastic protection covers, etc.)
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