Fichet-Bauche NECTRA Serie Mode D'emploi page 48

5. Troubleshooting
- The orange light blinks slowly about 10 times.
Ü The batteries are low and need to be replaced.
- The orange light blinks three times when pressing a key.
Ü The lock is in a wrong code blocking situation (at least 3 wrong codes were dialled
successively) : wait until the end of the blocking timing and try again (please refer to
chapter 2.3).
- The orange light flashes with a dual tone sound.
Ü The opening mechanism is jammed : please contact your
- The lock emits a long beep when a key is pressed.
Ü The keypad has been opened : this signal will disappear at the next opening.
- Green and orange lights both flash simultaneously and the lock beeps
twice on every flash.
Ü The communication between the keypad and the security unit (inside the safe) is not
established : please contact your
6. Warrantry
If needed, your installer / reseller is the first person able to assist.
If he cannot be contacted (if you have moved, or the store you bought the equipment from
has closed...) please contact the After-Sales Service who will indicate the nearest address of a
qualified service engineer.
If your equipment requires servicing, always request Manufacturer Certified spare parts.
Before calling the After-Sales Service, please check the type and serial number of the safe.
We are not responsible for any problem happening on a modified lock or on a
lock on which original manufactured parts were not used.
Nectra
Troubleshooting
retailer.
retailer.
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