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You may save time and money by checking items below before calling for service. List includes common concerns
that are not the result of defective workmanship or materials. If your question is not explained below, contact Amana
Consumer Affairs Department at 800-843-0304.
OPERATION
Appliance not working
Freezer not cooling
Freezer runs frequently
Light fails to illuminate
NOISE
Clicks
Gurgles and pops (like boiling water)
Hum or pulsing sound
APPEARANCE
Water droplets on outside of freezer
Water pooling in floor by freezer
Power outage
Temperature control
Poor gasket seal
Failed gasket
Food added recently
Normal
Door open
Temperature set too cold
Poor gasket seal.
Poor clearance
Bad bulb
Switch not opening
Bad switch
Normal
Normal
Normal
Poor gasket seal
Poor drain plug
Defrost drain pan
11
Make sure appliance is plugged in.
Verify that circuit breaker is not tripped.
Replace fuse but do not change fuse capacity.
Verify that temperature control is set between 1 to 7.
Change control setting to 4 or above.
Clean gasket as described in Care and Cleaning . Apply
light coating of petroleum jelly to gasket.
Have gasket replaced
Wait 5 to 8 hours for temperature to stabilize after the
addition of large quantities of unfrozen food.
Needs to run to maintain an even temperature.
Close door.
Adjust temperature control to maintain freezer
temperature between 0° to 2° F.
Clean gasket as described in Care and Cleaning . Apply
light coating of petroleum jelly to gasket.
Confirm that freezer has proper clearance on each side
and vents are unobstructed as specified in Installation
Instructions.
Replace bulb as described in User Maintenance section.
Clean switch plunger to ensure proper operation.
Have authorized servicer replace switch.
Temperature control clicks when starting or stopping
compressor.
Refrigerant flow through evaporator coil.
Compressor operation.
Clean gasket as described in Care and Cleaning . Apply
light coating of petroleum jelly to gasket.
Verify that drain plug is properly in place and sealed.
Replace drain plug is seal is poor.
On Free-O-Frost models™, confirm that the defrost drain
pan is properly positioned.
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