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The device makes
loud/strange noise during
use.
There is too much pulp in
the juice.
The drum lid will not close.
During operation, the
juicing barrel is moving.
Layers of separation in the
juice.
The drum lid is stuck.
Discoloration of the plastic
parts.
Caso Entsafter „Whole Slow Juicer" SJW 400
• If the juicer stops due to the overload protection, let the
juicer cool for 30 minutes to 2 hours before juicing again.
• If hard food is juiced, loud noise may appear. This is
normal.
• Check if the parts are assembled correctly. Try
reassembling the parts and listen for the odd noise.
• Do not start the juicer unless there are ingredients and/or
liquid in it.
• If the juicer is operated without ingredients or liquid, the
noise level can increase and also can lead to damage.
• The friction noise from the pressure auger and the strainer
will disappear when ingredients are inserted into the juicer.
• When continuously juicing, and depending on the
ingredient, the juice may contain a lot of fine pulp.
• To reduce the fine pulp, clean the top-set (without motor
block) frequently and extract the pulp.
• Use a mesh strainer and put the juice through it to collect
the unwanted pulp.
• The lifetime of each part may vary depending on lenght
and method of use and ingredients extracted.
• If too many ingredients are inserted at the same time, it
may cause the juicer to stop frequently. This can lead to
pulpy juice. Insert the ingredients slowly and few at a time.
• Make sure the pressure auger is pushed all the way into
the strainer in order for the drum lid to close properly.
• If the pressure auger is not properly in position, the drum
lid may not close.
• The pressure auger and the strainer are set up to crush
and squeeze the ingredients. It is normal for the pressure
auger and the strainer to vibrate.
• If the ingredient contains strong fiber, the vibration from
the top-set may be stronger.
• Depending on the consistency of the ingredients, the
extracted juice may show layers of different juices. It is
different from separation due to oxidation caused by
juicing with a high-speed juicer.
• After juicing, let the juicer operate for another 30 seconds
to extract the remaining pulp. If there is too much pulp lid
to not open. In this situation, press the REV(II)-
ON(I)button in this order, switching back and forth 2-3
times.
• Pour water down the feeding tube to rinse out the insides
and then try opening the drum lid.
• After juicing, if the juicer is not cleaned right away, the
remaining pulp inside the top-set can dry up which can
make disassembling and cleaning hard. This can also
affect the juicer's performance and color.
• Ingredients that are rich in carotenoids such as carrots
and spinach may dye the plastic parts.
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