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BEFORE CALLING FOR SERVICE
Problem
Possible Causes
Food stored in
• Refrigerator control is set too
refrigerator
cold.
drawers freezes.
Temperatures in
• Freezer or refrigerator control
the refrigerator or
is set too warm.
freezer are too
warm.
• Doors are opened too
frequently or for too long.
• Door is slightly open.
• Large amounts of warm or
hot food may have been
stored recently.
• Refrigerator has recently
been disconnected for a
period of time.
Temperature in
• Refrigerator control is set too
the refrigerator
warm.
is too warm,
but the freezer
temperature is
satisfactory.
Louder sound
• Refrigerator operates at
levels when
higher pressures during the
compressor
start of the ON cycle.
comes on.
Vibrating or
• Floor is uneven or weak. The
rattling noise.
refrigerator rocks on the floor
when it is moved slightly.
• Items placed on the top of the
refrigerator are vibrating.
• Dishes are vibrating on the
shelves in the refrigerator.
• The refrigerator is touching
the wall or cabinets.
Moisture collects
• The weather is hot and humid
on the inside walls
which increases the rate of
of the refrigerator.
frost buildup and internal
sweating.
• Door is slightly open.
• Door is opened too often or
for too long.
Moisture forms on
• Weather is humid.
the outside of the
refrigerator or
• Door is slightly open.
between the doors.
(CONT.)
Solutions
• Adjust the refrigerator to a warmer setting.
• Adjust the freezer or refrigerator control to a
colder setting until the freezer or refrigerator
temperature is satisfactory.
• Warm air enters the refrigerator/freezer whenever
the door is opened. Open the door less often.
• Close the door completely.
• Wait until the refrigerator or freezer has had a
chance to cool food to the set temperature.
• It takes a few hours for the refrigerator to reach
the set temperatures.
• Adjust the refrigerator control to a colder setting.
• This is normal.
• Be sure floor is level and solid and can adequately
support the refrigerator.
• Remove items.
• It is normal for dishes to vibrate slightly. Move
dishes slightly. Make sure refrigerator is level and
firmly set on floor.
• Move the refrigerator so that it does not touch the
wall.
• This is normal.
• Close the door.
• Open the door less often.
• This is normal in humid weather. When humidity is
lower, the moisture should disappear.
• Close the door completely.
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