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T R O U B L ESH OOTIN G
PROBLEM
Coffeemaker will
not turn on.
Coffee maker
is leaking.
The brew basket
overflows.
Coffeemaker brews
more slowly than usual
or less coffee than
expected.
Red LED light is
flashing.
Green LED light is
flashing rapidly.
3 Green LED lights are
flashing slowly.
Large cup (10 oz.)
green LED light is
flashing slowly.
If additional assistance is needed, please contact our consumer service team at
10
SS0311-0BDSeries_30129_EF_IB_B.indd 10
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POSSIBLE CAUSE
Unit is unplugged.
Water reservoir may be
overfilled.
Excessive amount of
ground coffee used.
Coffeemaker needs
cleaning.
The coffeemaker needs
cleaning.
The machine is
overheated, such as dry
brewing.
The upper piercer is
clogged and causing the
machine to overheat.
The lock handle is in the
unlocked position.
There is not enough water
in the reservoir.
There is excessive scale
buildup in the machine.
1-800-465-6070.
SOLUTION
Make sure appliance
is plugged into a
working outlet.
Make sure water
reservoir has not
been filled beyond
the 50oz. MAX line.
Reduce the amount
of coffee used to
eliminate brew
basket overflows.
Follow the
instructions in the
descaling section.
Follow the
instructions in the
descaling section.
Unplug the machine
and wait at least 3
minutes before using
again.
Use a paper clip or
similar tool to loosen
and remove clog.
Press the lock handle
down into the locked
position.
Fill the water reservoir
with at least 20 oz. of
water.
Depress the Large
cup button for more
than 3 seconds to
descale. Follow the
instructions in the
"Descaling" section.
8/18/23 11:22 AM
8/18/23 11:22 AM
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