6.TROUBLESHOOTING
The following issues may be handled by the user. Please call the after-sale service department if the issues are
not resolved.
PROBLEMS
Non-operational unit
Odor
Long-term operation of
compressor
Light does not work
The doors do not close
properly
Loud noises
IMPORTANT
•
The appliance may emit heat during operation, especially in summer, due to heat radiation from the
condenser. This is normal.
• Condensation: Condensation may appear on the outside surface and on the freezer, door seals when the
ambient humidity level is high. This is a normal phenomenon. Condensation can be wiped off with a dry
towel.
•
Buzzing/Humming: The unit may emit a buzz (noise) generated by the compressor, especially when
starting and stopping.
TO CONTACT THE AUTHORIZED SERVICE CENTRE:
T: 450.963.1303 / 1.888.651.2534
Email :
customer@agintl.qc.ca
Opening hours : Monday to Friday 8h30 to 16H30 EST
CAUSES AND SOLUTIONS
•
Make sure the appliance is plugged in and properly connected to
power source.
•
Low voltage.
•
Power failure or short-circuit.
•
Odorous foods should be properly and tightly wrapped.
•
Verify for presence of rotten food that may need to be discarded.
•
Check if the unit needs to be cleaned.
•
The appliance may operate for a longer period of time in summer
when the ambient temperature is higher.
•
Do not fill the appliance with too much food at one time.
•
Do not store foods until they are cooled - at room temperature.
•
Frequency of door opening may cause compressor to run longer.
•
Verify if the appliance is properly connected to power source.
•
The light is damaged or worn out.
•
The appliance door is blocked by food containers.
•
The appliance is Too full.t
•
Appliance is not levelled preventing the door from shutting
properly.
•
Make sure food is stored properly.
•
Make sure the appliance is levelled.
•
Make sure the refrigerator components are correctly in place.
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