ThermoUp FLOOR Mode D'emploi page 39

WARRANTY OBLIGATIONS
WARRANTY OBLIGATIONS
The manufacturer guarantees the correct operation of the heater for 3 years from the date of purchase. If during the warranty
period there are defects in the work of the device due to the manufacturer's fault, the seller, whose name is in the certi cate of
sale, will repair this product free of charge or replace it with the conditions below.
1. The warranty is valid only upon presentation of the
original documents con rming the fact of purchase.
2. The warranty card must be lled out completely and
correctly, and must be stamped by the seller. In the
absence of a stamp and the date of sale (or cash voucher
with the date of sale), the warranty period of the product
is calculated from the date of its manufacture.
3. All claims for the appearance and completeness of the
product must be made to the seller upon purchase of the
product.
4. In the event of a device malfunction due to the
manufacturer's fault, the buyer has the right to appeal
to the seller. Responsibility for the malfunction of the
device due to the fault of the organization that carried
out the installation of the device rests with the installation
organization. In this case it is necessary to contact the
organization that installed the device.
This warranty is not valid in the event of:
• Changes in product design by the buyer;
• Improper use, use of the product for other purposes or
not in accordance with the manufacturer's instructions
for operation and maintenance, as well as installation
or operation of the product in violation of technical
standards and safety standards;
• The presence of mechanical damage on the product
(chips, cracks, etc.), effects of excessive force on
the product, chemically aggressive substances, high
temperatures, high humidity/dust, concentrated
vapors, if any of the above has caused the product to
malfunction;
• Repairs made by unauthorized service centers or
dealers;
18
5. Changes may be made to the design, assembly, or
technology of the product, in order to improve its technical
characteristics. Such changes are made to the product
without prior notice to customers and do not entail
obligations on the change/improvement of previously
released products.
6. This warranty does not entitle you to a refund and cover
damage resulting from alteration of the product without the
prior written consent of the manufacturer in order to bring
it in accordance with local technical and safety standards.
7. Warranty repair of the product is carried out in a period
not exceeding 45 days. In the event that during the
elimination of de ciencies of the goods it becomes obvious
that they will not be eliminated within the term speci ed by
the agreement of the parties, the parties may conclude an
agreement on a new term for the elimination of the defects
of the goods.
• Accidents, lightning strikes, ooding, re and other
causes beyond the control of the manufacturer that
have caused damage to the product;
• Defects obtained during the transportation of the
device by the customer (except for cases when
it is manufactured by authorized dealers or the
manufacturer);
• Defects in the system in which this product was used;
• Operation at increased voltage (more than 10%
of nominal) and humidity more than 80% at a
temperature of +25 °C.