Warranty; Warranty Terms And Conditions; What Is Not Covered By The Warranty; Procedure In Case Of A Claim Under Warranty - Invicon TwinLux Mode D'emploi

9 Warranty

9.1 Warranty terms and conditions

Invicon chemical solutions gives a warranty of 2 (two) years on all TwinLux or m3 light
units as of the date of purchase. This also applies to light units purchased from an Invi-
con retailer or importer. The warranty is limited to defects related to the manufacture
and material of the product.
Invicon, in its sole discretion, may repair or replace the defective parts of the product
free of charge within the warranty period.
In general, the „General Terms and Conditions of Sale and Delivery" shall apply.
This warranty does not provide for the replacement of entire TwinLux or m3 light units.

9.2 What is not covered by the warranty

The following will void this warranty:
• The apparatus and its components were not used in compliance with the safety
instructions and directions provided in these Operating Instructions.
• The apparatus and its components were not used for the intended purpose.
• The apparatus or its components were altered by the user or other third parties.
• Assembly, settings, alterations, additions and repairs were not carried out by
specialized Invicon personnel or authorized specialist.
• The electrical facilities of the room in which the apparatus was used did not comply
with the current local laws and regulations.
• The conditions in the premises where the apparatus was used, kept or stored did
not comply with the conditions listed in the Technical Data section of these
Operating Instructions.
• Damage arising from catastrophic events, such as impact, accident, vandalism and
events beyond the control of the manufacturer.
The following items are not covered by this warranty:
• LED light source
• LED indicators
• Switch
• Accompanying components/accessories
The following damage is not covered by the warranty:
• Damage caused during transportation
• Damage arising from improper use or negligence
• Damage arising from wrong usage of electrical supply and voltage
.

9.3 Procedure in case of a claim under warranty

The warranty is only valid if the warranty form supplied with the apparatus is fully filled
in and returned together with the receipt (including the date of purchase) to Invicon
chemical solutions or to an authorized Invicon dealer within fifteen (15) days as of the
date of purchase.
In case of a claim under warranty, the customer shall put the light unit at the disposal
of Invicon or the company's distribution partner and provide the following information:
• Name, address, telephone number, email of the owner
• Name and address of the Invicon distribution partner from whom the light unit was
purchased
• Serial number of the light unit
• Receipt (delivery note)
• Detailed description of the malfunction
The data and descriptions contained in these Operating Instructions are not binding
and may be varied by the manufacturer at any time without previous notice.
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