Troubleshooting - vollara FRESH AIR EVEREST Mode D'emploi

TROUBLESHOOTING

INDICATORS OF OPERATION:
When the unit is on, the LCD display will show the fan
setting and RCI PUR . OFF or RCI PUR LOW or RCI PUR .
HIGH .
TROUBLESHOOTING - WHAT TO LOOK FOR FIRST
1. I have plugged in the unit, pressed the ON button on
the remote (or the unit), and nothing happens... what's
wrong?
• Make sure the power cord is inserted completely into
the receptacle on the back of the unit
• Make sure the electrical outlet is capable of providing
power to the unit
• Make sure the rear lint screen and back cover are
properly installed .
• Check to see if the proper fuse is installed and that it is
operational
2. The UV lamp is not functioning/I'm getting a "Replace
RCI Cell" message.... what's wrong?
• Check ActivePure® cell for proper installation .
• Replace the ActivePure® cell .
3. What are the most typical application problems?
• Symptom: A belief that the proper equipment is
placed in the environment and the equipment appears
unsuccessful
Problem: Lack of air movement, improper placement
of the unit
• Symptom: Strong odors still remain within the
environment after placement .
Problem: Improper placement of the unit, or the source
of the odor has not been eliminated
• Symptom: Visual haze of smoke and/or particulate
remain within the environment
Problem: Lack of ionization and/or air movement
4. Air flow is restricted or reduced.
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• Make sure the unit is properly placed away from objects
that may obstruct air flow
• Make sure the rear lint screen, back cover, and front grill
are clean
• Make sure the ActivePure® cell is clean
5. How can I tell if the ActivePure® cell is functioning?
• The ActivePure® cell will produce a glow that is visible
through the front grill under low light conditions
CAUTION: Do not look directly at the glowing lamp.
Prolonged exposure, even to reflected UV light,
can cause eye damage according to the American
Conference of Governmental Industrial Hygienists
(ACGIH) Standards.
6. Unit does not operate.
• Make sure the unit plugged is in
• Make sure the outlet is active
• Make sure the main power switch is turned on
• Make sure the rear lint screen and back cover are
installed properly
If your unit fails to operate properly after performing
trouble-shooting, contact your Independent Vollara
Business Owner for further assistance . You may also
contact Vollara Customer Service at:
Vollara, LLC
5420 LBJ Freeway, Suite 1010
Dallas, TX 75240
1-800-989-2299
or visit www.Vollara.com for additional support .