Warranty; Service - tepro Fremont Mode D'emploi

Warranty

Dear Customer,
We grant you a 3-year warranty on this unit from the date of purchase.
If this unit exhibits defects, you have statutory rights vis-à-vis the vendor.
These statutory rights are not limited by our warranty described below.
Warranty terms
The warranty period begins on the date of purchase. Please store the
original receipt in a safe place. You will need this document as it provides
the proof of purchase.
If a material or manufacturing defect arises within three years of purchas-
ing this device, you will receive a spare part or the unit will be replaced
- at our discretion - free of charge. This warranty service requires that the
defective unit and the proof of purchase (receipt) are submitted within
the three-year period and a written description or brief description on
the phone is provided as to the nature of the defect and the time of oc-
currence.
If the defect is covered by our warranty, you will receive a spare part or
a new unit. The delivery of a spare part or the replacement of the device
does not mark the beginning of a new warranty period.
Warranty period and statutory defect claims
The warranty does not extend with a case of warranty coverage. This
also applies for replaced parts. Damages and defects, which may al-
ready exist at the time of purchase, must be reported immediately after
unpacking the product. Spare parts delivered after the warranty period
has expired are subject to charge.
Warranty scope
The unit was manufactured with care in accordance with strict quality
guidelines and thoroughly inspected before being shipped out.
Warranty coverage is provided for material or manufacturing defects.
This warranty does not cover unit parts, which are exposed to normal
wear and are as such deemed wearable parts, e.g. grill racks and burn-
ers.
This warranty expires when the unit is damaged, improperly used or
maintained. All instructions provided in the operating instructions must
be complied with in their entirety in order to ensure proper use of the
unit. It is imperative that uses of the unit and actions, which the customer
is expressly advised against or warned of in the operating instructions,
are heeded.
The unit is only intended for private and not commercial use. The war-
ranty is voided in the event of misuse and improper use, the use of force
and intervention not performed by one of our authorised service outlets.
92221 LB2 innen 20121121.indb 55 92221 LB2 innen 20121121.indb 55
All manuals and user guides at all-guides.com
GB
Handling of warranty claims
Please observe the following notes to ensure that your claim is processed
quickly:
• Please hold onto the receipt and product number (tepro 3205) as a
proof of purchase for all subsequent enquiries.
• You can obtain the product number from the front panel or the operat-
ing instructions.
• In the event of a malfunction or other defects, please first contact the
service department specified below by phone or e-mail. You will
then be advised of the further course of action.

Service

Tepro Garten GmbH
Carl-Zeiss-Strasse 8/4
D-63322 Rödermark
Germany
Phone: + 49 (0) 6074 8931 0
Fax: + 49 (0) 6074 8931 11
Email: info@tepro-gmbh.de oder backoffice@tepro-gmbh.de
Web: www.tepro-gmbh.de
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