Troubleshooting - ECOVACS DEEBOT 6 Serie Mode D'emploi

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT6.
NO. Malfunction
DEEBOT6 will
1
not charge.
DEEBOT6 gets
into trouble while
2
working and
stops.
DEEBOT6
returns to the
3 Charging Dock
before it finishes
cleaning.
DEEBOT6
will not clean
4
automatically at
scheduled time.
16
EN
All manuals and user guides at all-guides.com
Possible Causes
The Bottom Power Switch
on the bottom of DEEBOT6
is not turned ON.
DEEBOT6 has not made
a connection with the
Charging Dock.
Charging Dock is unplugged
while robot's Bottom Power
Switch is ON, which causes
battery consumption.
The battery is completely
discharged.
DEEBOT6 is tangled with
something on the floor
(electrical cords, drooping
curtains, carpet fringe etc.).
When battery power gets
low, DEEBOT6 automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
Working time varies
according to floor surface,
room complexity and the
selected Cleaning Mode.
Intelligent Scheduling
function is cancelled.
The Bottom Power Switch
on the bottom of the robot is
OFF.
The robot's battery is low.
DEEBOT6's components
are tangled with debris.
Solutions
Turn the Bottom Power Switch to the ON
position.
Be sure that DEEBOT6 has made a
connection with the Charging Dock Pins.
You may move the robot manually to make
the connection if necessary.
Plug in the Charging Dock and ensure the
robot's Bottom Power Switch is turned ON.
Keep DEEBOT6 on the Charging Dock to
make sure it has a full battery to work at
any time.
Re-activate the battery. Place DEEBOT6
on the Charging Dock by hand, remove
after charging for 3 minutes, repeat 3 times;
then charge normally.
DEEBOT6 will try various ways to get itself
out of trouble. If it is unsuccessful, manually
remove the obstacles and restart.
This is normal. No solution necessary.
This is normal. No solution necessary.
Please refer to section 3.4 Intelligent
Scheduling for details.
Turn the Bottom Power Switch to the ON
position.
Keep DEEBOT6 powered ON and on the
Charging Dock to make sure it has full
battery to work at any time.
Turn DEEBOT6's Bottom Power Switch
OFF, clean the Dust Bin, and invert the
robot. Clean the Side Brushes and the Main
Brush.