Troubleshooting - ECOVACS Deebot OZMO T8 AIVI Manuel D'instructions

6. Troubleshooting/6.1 Troubleshooting
No. Malfunction
1 DEEBOT is not charging�
DEEBOT cannot return to the
2
Docking Station�
DEEBOT gets stuck while
3
working and stops�
24
EN
Possible Causes
DEEBOT is not switched ON�
DEEBOT has not connected to the Docking
Station�
The Power Cord is not connected to the
Docking Station�
The Docking Station is not connected to the
power supply�
The battery is completely discharged�
The Docking Station is not correctly placed�
The Docking Station is not correctly connected�
The Docking Station is manually moved during
the cleaning�
DEEBOT is paused for more than 90 minutes�
DEEBOT did not start cleaning from the
Docking Station�
DEEBOT is tangled with something on the
floor (electrical wires, curtains, carpet fringing,
etc�)�
DEEBOT might be stuck under furniture with
an entrance of similar height�
Solutions
Switch ON DEEBOT�
Be sure that the robot's Charging Contacts have connected
to the Docking Station Pins�
Make sure the Power Cord is firmly connected to the
Docking Station�
Make sure the Docking Station is connected to the power
supply�
Please contact Customer Care for help�
Refer to section 3�2 to correctly place the Docking Station�
Make sure the Docking Station is correctly connected�
It is suggested not to move the Docking Station during the
cleaning�
It is suggested not to pause DEEBOT for more than 90
minutes�
Make sure DEEBOT starts cleaning from the Docking
Station�
DEEBOT will try various ways to free itself� If it is
unsuccessful, manually remove the obstacles and restart�
Please set a physical barrier, or set a Virtual Boundary in
the ECOVACS Home App�