Troubleshooting - ECOVACS DEEBOT M81 Pro Manuel De L'utilisateur

5. Troubleshooting

Please use this chart to troubleshoot common problems using DEEBOT.
No. Malfunction
DEEBOT will not
1
charge.
DEEBOT gets into
2
trouble while working
and stops.
DEEBOT returns to
the Charging Dock
3
before it finishes clea
ning.
26
FR-CA
EN
Possible Causes
DEEBOT is not powered
ON.
DEEBOT has not made a
connection with the Charging
Dock.
Charging Dock is unplugged
while DEEBOT is powered
ON, which causes battery
consumption.
The battery is completely
discharged.
DEEBOT is tangled with
something on the floor
(electrical cords, drooping
curtains, carpet fringe etc.).
Side Brush is stuck or the
rotation speed of the Side
Brush decreases.
Main Brush is stuck or the
rotation speed of the Main
Brush decreases.
When battery power gets
low, DEEBOT automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
Working time varies
according to floor surface,
room complexity and the
selected Cleaning Mode.
Solutions
Press and hold AUTO Mode Button on
DEEBOT to power ON.
Be sure that DEEBOT's Charging
Contacts have made a connection
with the Charging Dock Pins. You may
move the robot manually to make the
connection if necessary.
Plug in the Charging Dock and ensure
DEEBOT is powered ON. Keep
DEEBOT on the Charging Dock to
make sure it has a full battery to work
at any time.
Re-activate the battery. Place DEEBOT
on the Charging Dock by hand, remove
after charging for 3 minutes, repeat 3
times; then charge normally.
DEEBOT will try various ways
to get itself out of trouble. If it is
unsuccessful, manually remove the
obstacles and restart.
Remove the debris tangled around the
Side Brush. If the Side Brush still rotates
slowly, contact Customer Service.
Remove the debris tangled around
the Main Brush with the provided
Multi-Function Cleaning Tool. If the
Main Brush still rotates slowly, contact
Customer Service.
This is normal. No solution necessary.
This is normal. No solution necessary.