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− Troubleshooting −

5 Troubleshooting

In the case of technical problems, you can contact our hotline service, Tel. 0900 00 1675 within
Switzerland (cost via Swisscom at time of going to print: CHF 2.00/min). In the case of claims under
the terms of guarantee, contact your sales outlet. There is a 2 year period of guarantee.
Faults
The red 'Power'
lights do not come
on when you plug
in.
The green 'Link'
light on the Parent
Unit is flashing and
you cannot hear
the sounds from
your baby's room.
Can't hear your
baby on the Parent
Unit but the 'Link'
light is still glowing
steadily.
The Red 'Power'
light is flashing on
the Parent Unit.
Your Baby Monitor
is emitting an high
pitched
ear−piercing noise.
38
All manuals and user guides at all-guides.com
Causes
− Check that you have turned the power on from the mains and that the
connections are firm and that you have pressed and released the
Power Key on both the Parent and Baby Units.
− 1. You may have moved out of range −move closer to the Baby Unit and
wait 5 seconds for the Link to establish.
− 2. You may need to re−establish the Link between the two units. Turn both
units off by pressing and holding the Power Keys" and then back on
again by pressing and releasing the Power Keys".
The red power lights and green Link light should come on (this may take a
few seconds). The red and green sound sensor lights will briefly illuminate
to indicate the charge state of the rechargeable batteries in the parent unit.
− Check that the volume is turned up on the Parent Unit.
− Your re−chargeable batteries are running low. Return the Parent Unit to the
Charger Pod to recharge them.
− This may happen if your Parent and Baby Units are too close together.
Move them further apart.

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