Troubleshooting - Philips S9000 Serie Mode D'emploi

Troubleshooting

Shaver
Problem
I cannot connect
the shaver.
The following accessories and spare parts are
available:
- SH91 Philips shaving heads
- CC12 Cleaning cartridge 2-pack
- CC13 Cleaning cartridge 3-pack
- CC16 Cleaning cartridge 6-pack
Note: The availability of the accessories may differ by
country.
This chapter summarizes the most common problems
you could encounter with the appliance. If you are
unable to solve the problem with the information
below, visit www.philips.com/support for a list of
frequently asked questions or contact the Consumer
Care Center in your country.
Possible cause
You have not
downloaded the
app.
Your shaver and
smartphone are
not paired yet.
The first pairing
attempt failed.
Your smartphone
cannot find your
shaver.
Solution
Download the app.
Pair your shaver and
smartphone following the
instructions in the app.
Unpair your shaver and
smartphone and try pairing
them again.
Make sure your smartphone is
equipped with Bluetooth 4.2 or
higher.
Make sure Bluetooth is
activated on your smartphone
and that the travel lock is
switched off on your shaver.
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