Dicota Contact Guide D'utilisation page 9

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Question 6: Internet video isn't as smooth as expected
This issue is caused by two reasons:
1) The actual internet bandwidth is not enough and you are suggested
to modify the conference properties to decrease the video occupying
bandwidth or to reduce the number of programs running on your com-
puter.
2) Please check the computer CPU rate and if it is too high then please
decrease it by reducing the number of programs running on your
computer.
Question 7: Why does the system always ask me to install the driver
after I have already done that?
Because you plugged in DICOTA Contact before the driver installation.
Please follow the steps below to repeat the installation.
1. Unplug the DICOTA Contact from your computer;
2. Uninstall the former HAmcap driver;
3. Restart your computer;
4. Install the driver;
5. Restart your computer;
6. Connect DICOTA Contact to your computer and let it search the
hardware;
7. Restart your computer, and you should find it is ok now!
Disclaimer
Information in this document is subject to change without notice. The
manufacturer does not make any representations or warranties (im-
plied or otherwise) regarding the accuracy and completeness of this
document and shall in no event be liable for any loss of profit or any
commercial damage, including but not limited to special, inciden-
tal, consequential, or other damage. No part of this document may be
reproduced or transmitted in any form by any means, electronic or
mechanical, including photocopying, recording or information record-
ing and retrieval systems without the express written permission of the
manufacturer.
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18.04.2007 10:46:30 Uh