Troubleshooting - Leggett & Platt Premier premium MODELS Mode D'emploi

In the event the adjustable base fails to operate, investigate the symptoms and possible
solutions provided in the chart below:
SYMPTOM
Personal device is active and appears to be
operable, but will not activate base.
Personal device will not operate base.
Head or foot section will elevate, but will not
return to the horizontal (flat) position.
Head and/or foot sections of base only move
downward (slowly).
Underbed light is flashing.
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Premier Series Owners Manual 99301588-b
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TROUBLESHOOTING

TROUBLESHOOTING
SOLUTION
• Verify power cord is plugged into a working, grounded
electrical outlet. A grounded, electrical surge protection
device is recommended. Test outlet by plugging in
another working appliance.
• LP Sense
upholstered surround assembly. Remove obstruction.
• Wait 5 seconds and base will reset itself.
• Unplug base. Wait 15 seconds, then plug back in.
• Electrical circuit breaker may be tripped. Check
electrical service breaker box to verify.
• Defective surge protection device or electrical outlet.
Test outlet by plugging in another working appliance.
• Verify Bluetooth connection.
• Charge personal device.
• Base mechanism may be obstructed. Elevate base and
check for obstruction. Remove obstruction.
• Head section may be too close to the wall.
• Headboard may be too close to the edge of the
mattress. Verify a 1.5" (38.1mm) to 2" (50.8mm)
distance between headboard brackets and mattress.
Adjust if required.
• Unplug base. Wait 15 seconds, then plug back in.
• Loss of AC power to control box. Verify power source is
active.
• Base is operating in backup mode. Verify power source
is active and replace power down batteries (power down
feature is for one time use only) in control box.
• LP Sense
is tripped. Check for obstruction to
®
is tripped. Remove obstruction.
®
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